Country Head of People Operations, Vietnam

Role Summary

Heart, Hunger, Honour, and Humility

Embrace Grab’s core values and thrive in a dynamic environment.

Responsibilities

Get to Know the Role

You'll be a champion of Grab's culture and values, partnering with our business leaders to help them build their organizations and ensure rigorous, clear, and transparent people decisions. Whether coaching our leaders on how to lead their teams, resolving employee relations issues, or managing programs that develop our Grabbers, you stay exceptionally focused on putting them first.

You will manage the day-to-day People Operations, encompassing hiring, onboarding, employee relations, governance, compensation and benefits, retention, performance management, engagement, and learning & development. This role will report to the Regional Head of People Operations and collaborate closely with the People Experience team for optimal Grabbers’ experiences.

The Critical Tasks You will Perform

• You will provide advanced support and internal consulting to the country management team on all people-related matters, designing and monitoring people policies and processes.
• You will ensure responsive people services, identify scalable process improvements, and drive people-related projects with relevant stakeholders.
• You will act as an advisor and change agent, facilitating collaborative conversations and driving workforce planning, engagement, and development initiatives.
• You will establish People metrics, identify necessary policy changes, and execute actions to strengthen culture and performance.
• You will oversee the Talent Acquisition strategy, ensuring alignment with business priorities and delivery through Talent Acquisition Business Partners.

Requirements

What Skills You will Need

• HR Leadership Experience: At least 15 years of experience managing multidisciplinary HR teams, with deep expertise in HR audit, compensation and benefits design, and policy setting/redesign.
• Communication and Analytical Skills: Strong communication, negotiation, and influencing skills, especially with senior colleagues. Highly analytical and comfortable working with data to derive insights.
• Stakeholder Management and Multitasking: Excellent stakeholder management skills and the ability to multitask and complete numerous tasks within deadlines. A proactive and "Can Do" attitude is critical.

Benefits

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

About the Company

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.