Coordinator of Diagnostic Services

Role Summary

Este é um cargo remoto.

Quoretech is seeking a dynamic and experienced professional to lead the operational management of our cardiac diagnostic services. This role offers a significant opportunity to influence the standards of arrhythmia monitoring across Brazil and internationally, aligning operational processes with the company’s high standards of excellence. The Coordinator of Diagnostic Services will play a crucial role in optimizing the quality, efficiency, and consistency of our cardiac analysis and reporting processes, ensuring a seamless integration from data collection to report issuance.

Responsibilities

• Monitor team performance and implement continuous improvements in operation.
• Lead the recruitment and selection process of analysts and reporting doctors to ensure a highly qualified team is in place.
• Oversee the onboarding and training of new staff to ensure effective integration into the company’s workflow.
• Manage the distribution of test workloads strategically to optimize workflow balance and efficiency.
• Define and track key performance indicators (KPIs) to continually refine processes.
• Implement standards for report consistency, reducing variability and enhancing the accuracy of analyses.
• Conduct periodic reviews of examinations and reports to identify areas for process optimization.
• Participate in strategic meetings with internal teams and clients to align expectations, clarify queries, and propose operational improvements.
• Develop and facilitate training programs for clients, acting as a facilitator to encourage adoption of new platform functionalities based on user feedback.
• Supervise internal audits and recommend process adjustments to elevate service quality.
• Support the development of new products and services by providing operational insights.

Requirements

• Proven experience in operational management within the healthcare diagnostic or digital health sectors.
• Strong leadership capabilities with experience managing remote teams.
• Analytical skills to monitor and implement improvements based on performance data.
• Excellent communication and interpersonal skills to manage diverse teams and stakeholder relationships.
• Proficiency in English for effective communication with international clients and partners.
• Organized and punctual with a proven ability to adapt and learn new tools quickly.

Benefits

• Fully remote role, offering the flexibility to work from anywhere.
• Innovative and multicultural work environment that fosters professional growth.
• Opportunity to contribute to a leading company in the digital health sector with a significant impact on healthcare diagnostics.