Conversion Consultant

Role Summary

Join a fast-growing organization driven by strategic acquisitions! As a Conversion Consultant , you will own the critical "go-live" phase, transitioning newly acquired clients from legacy systems onto our core processing platform . If you are a methodical, data-savvy problem solver who loves translating complex data and guiding clients through major software transitions, this is your next step .

• Compensation: $90,000 CAD / year
• Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday )
• Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

• Lead the Transition: Own the client journey from legacy system to go-live, setting expectations, delivering system training, and running initial payrolls .
• Master Data Mapping: Analyze, validate, and troubleshoot client data from various formats (text, CSV) to ensure 100% accurate system setup .
• Solve Complex Problems: Partner with internal technical teams to resolve setup discrepancies, mitigate deployment risks, and optimize implementation processes .
• Deliver Clean Cutovers: Conduct gap analyses between old and new systems to advise clients on workflow changes before handing them off to the ongoing service team .

Requirements

• Experience: 1+ years of payroll processing, tax, or benefits administration experience . Prior experience in software implementations or system conversions is highly preferred .
• Data & Tech Skills: Intermediate to advanced Excel skills with a thorough, analytical mindset . Comfortable typing at least 35 WPM .
• Client-Facing Power: Exceptional interpersonal skills with a proven ability to manage multiple concurrent projects and handle customer de-escalations smoothly .

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