Tokyo, Japan
3 months ago

Job Overview

Job Type
Internship | Human Resources and Recruitment
Pay
Not disclosed

Job description

Location:
Tokyo, Japan
Work arrangement:
On-site

Content Safety & Top Spender Ops Project Intern (TikTok LIVE) - 2026 Start (BS/MS) at TikTok in Tokyo, Japan.

Responsibilities

Team Introduction

  • The LIVE Operations team is obsessed with everything to do with LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.
  • We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

  • Own recurring updates, analysis, and root-cause identification for key regional content safety metrics; consolidate and interpret critical cases.
  • Support top spender customer service operations, including handling daily inquiries, building and maintaining a Q&A knowledge base and intelligence repository, and coordinating with TPA vendors to ensure response timeliness.
  • Draft promotional and communication copy for top spender-facing campaigns, and support cross-functional coordination across Global, regional, and creator-led campaign rhythms.
  • Organize daily data for top spender diagnostic and root-cause analysis, produce weekly attribution reports, and provide ongoing information syncs to regional stakeholders.

Requirements

  • Currently enrolled in a bachelor's degree program or above.
  • Strong interest in the livestreaming industry, content ecosystem, and platform safety governance.
  • Able to commit at 3-4 working days per week with a minimum internship duration of 3 months.

Preferred Qualifications

  • Prior experience in livestreaming, guild/MCN operations, creator ecosystems, or data analysis is preferred.
  • Previous internship or work experience in internet, e-commerce, or technology companies is preferred; backgrounds in sales or marketing are a plus.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.

Role:
Content Safety & Top Spender Ops Project Intern (TikTok LIVE) - 2026 Start (BS/MS)
Job Type:
Internship | Human Resources and Recruitment

Company profile

TikTok operates a short-form mobile video platform where people create videos on their smartphones and share them with a community of viewers. Its feed recommends content tailored to each user, with communities around books, learning, gaming, food and sports. TikTok's global headquarters are in Los Angeles and Singapore, and the company has offices in Berlin, Dubai, Dublin, Jakarta, London, Mexico City, New York, Paris, Sao Paulo, San Jose, Seoul, Sydney and Tokyo.

Headquarters
Los Angeles, California, United StatesSingapore, Singapore
Founded
2016

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