Compounding Lab Manager (Days)

Role Summary

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals.

Reporting to the Head Compounding Pharmacist, the Compounding Lab Manager will be responsible for daily operations within the compounding labs in the pharmacy. You will support the scale-up of growing compounding capabilities, as well as acting as a stakeholder in the development of new compounded treatments. You will strive to maximize quality and patient safety while dispensing medication in accordance with federal and state pharmacy regulations.

Conditions of Employment

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.

Responsibilities

YOU WILL

• Direct Personnel Manager of compounding technicians, including PTO requests, performance management, time management, annual reviews, etc.
• Support training of all new compounding technicians on equipment and processes used in the compounding suites
• Ability to be immersed in the daily operation of a pharmacy
• Subject Matter expert of all equipment in the compounding suites. Works with suppliers as necessary to optimize equipment output with support from the Technical Services team.
• Partners with Quality Operations and PIC (Pharmacist in Charge) to ensure quality of compounds and safety of employees in the compounding suites.
• Organize, track and maintain with support of Compounding Maintenance team, all support documentation pertinent to the compounding suites. Environmental controls, scale calibrations and hood certifications are included
• Understand and apply all applicable regulatory requirements to maintain compliance
• Supports the development of compounding initiatives
• Staff the non-sterile laboratories as needed with the highest level of competency
• Ensure training materials and other knowledge/competency assessment verifications are completed in timely fashion
• Ensures timely completion of Standard Operating Procedures (SOPs) with regulatory oversight from SMEs and PIC (Pharmacist in Charge)
• Understand Pharmacy Standards of Practice (USP 795/USP 800)

Requirements

• Must be Familiar with USP chapters 795 and 800
• Experience working in a compounding pharmacy required
• Familiarity with Computer Rx pharmacy software
• Familiarity with pharmacy and in particular compounding SOPs
• Possess the ability to teach and train the pharmacy staff
• Fluent in pharmacy operating systems
• Highly organized and detail-oriented
• Must be able to communicate clearly, professionally and effectively with staff and management
• Inventory management, independently lead projects, software training, and support
• Effective time management skills and a sense of urgency.
• Ability to multitask in a stressful environment.
• Good problem-solving abilities, ability to focus in a busy environment, and high attention to detail.
• Excellent communication and customer service skills.
• Pharmacy Technician Certification Required

OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS):

• Competitive salary & comprehensive health benefits including medical, dental & vision

About the Company

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same—so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about our mission and our innovative care model, visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works.