Commercial Solutions Engineer - East Coast

Role Summary

As an Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.

You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.

This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC.

Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!

Responsibilities

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
• Translate complex customer requirements into scalable, performant Dash0 implementations
• Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
• Deliver engaging technical demos and presentations tailored to engineering and executive audiences
• Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
• Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
• Create and maintain reusable demo environments, reference architectures, and POC templates
• Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement

Requirements

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
• Strong understanding of modern DevOps, SRE, and platform engineering practices
• Proven ability to create and execute technical demos, architectures, and POCs that prove business value
• Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike
• Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results
• Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision

Nice to Have

• Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
• Active contributions to OpenTelemetry or the broader observability ecosystem
• Familiarity with CRM tools like Salesforce or HubSpot
• Experience in a high-growth, venture-backed startup environment

Why Dash0

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.

Benefits

• Competitive salary & meaningful equity participation — you'll own part of what you're building
• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
• €60/month phone & internet allowance
• Location-specific benefits
• Collaborative, fast-moving team culture with a builder mindset
• Clear path for career growth and development
• Direct access to founders and leadership

About the Company

ABOUT DASH0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.