COMMERCIAL ENGINEER Panama Lab construction

Role Summary

Achieve the sales goals assigned by your direct boss and the commercial strategy of the area. Action in all countries of Central America and the Caribbean, with headquarters in Panama City.

• Seek commercial opportunities in the market to offer products from the sector portfolio and all the company's businesses. 100% focus on infrastructure for construction laboratories.
• Ensure the management of the focus universes assigned by the organization.
• Send commercial proposals to clients via email and/or personalized, and follow up on them to close the sale.
• Create new opportunities to sell services by discovering customer needs in a creative and innovative way.
• Control the sales process in an organized manner, maintaining updated customer information on the status of each opportunity in the CRM.
• Comply with the established number of visits and the different commercial operational indicators to comply with internal policies.
• Monitor commercial offers to ensure greater sales success.
• Strive to generate solid commercial relationships with clients while maintaining continuous attention to existing ones.
• Prepare commercial proposals in accordance with the procedures established for the portfolios of the different sectors. As well as specific proposals for clients with new needs that SGS has the capacity and competence to provide the service.
• Communicate the negotiation terms to the operational process in a clear and timely manner to ensure good service. Control that the service provided is given in the agreed terms, ensuring customer satisfaction.
• Present the periodic reports required by the direct manager and the Product Manager in an accurate and timely manner.
• Resolve customer concerns in the technical area, relying on experts when necessary and on time.
• Ensure compliance with the rules, procedures and action plans, etc. established in the management system and product accreditations.
• Plan and participate in sector events or those of clients authorized by the sector.
• Ensure document management and compliance with due diligence and Sarlaft of the clients under their responsibility.
• Manage agreements and long-term agreements with clients.
• Lead the continuous improvement of management systems and/or accreditations, when applicable.
• Ensure the collection of the commercial portfolio
• Prepare daily opening and closing reports of the commercial process.

Requirements

• Academic training: Professional in Engineering careers related to the construction sector with specialization related to the sector, preferred.
• Experience: 5 years experience in commercial or sales processes. Knowledge of clients in the construction and infrastructure sector.
• Technical knowledge: in commercial issues (handling any of the following CRM systems, Oracle, Sales Force). Knowledge of materials quality control standards (ASTM, AASHTO, ACI, etc.), preferably (Not required).
• Note 1: Regarding technical knowledge, if you do not comply with all of it, the company will ensure compliance and monitoring through inclusion in the training/training program.
• Transportation: You must have your own vehicle (ownership card in your name) for transportation to client visits and commercial issues intended for the activity.
• Languages: English C1 (compulsory) and native Spanish.
• Workplace: Panama City in person. Action, visits and monitoring of clients in all countries of Central America and the Caribbean.

Benefits

• Hours: Monday to Friday 7:00 am to 4:30 pm (in person) Saturday from 7 to 12:30 (Home office)
• Contract type: Indefinite term

About the Company

SGS is a world leader in inspection, verification, analysis and certification. It is considered the main global benchmark in quality and integrity, we have more than 94,000 employees and a network of more than 2,600 offices and laboratories around the world.