Collection Specialist with Greek-Lodz

Role Summary

Collection Specialist with Greek

Infosys Poland Sp. z o.o. - Łódź - Hybrid 2/3

Responsibilities

Manage collection activities

• Ownership of your own portfolio of customers
• Be responsible for managing and collecting debt
• Contact clients and discuss their overdue payments
• Prepare and present reports of collection activities and progress
• Build relationship with external customers
• Maintain and reconcile AR accounts
• Collaborate closely with the Client and other departments

Requirements

We are looking for a candidate with

• English & Greek on C1 level (essential for client communication purposes)
• Higher education (e.g. accounting/finance would be an asset)
• 2 years of experience in AR - Collection and/or Customer Service (Front Desk)
• Multitasking and eagerness to learn and develop
• Excellent analytical skills
• Strong customer orientation
• Very good communication and negotiation skills
• Willingness to contact customers by phone

Benefits

You can expect from us

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Greek language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)