Collection Specialist

Role Summary

At JFrog, we’re reinventing DevSecOps to help the world’s greatest companies innovate. Our team of industry-leading software security experts is a true pioneer, constantly pushing the boundaries with original research and technological innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production – a concept we call “liquid software”. Wouldn't it be amazing if you could join us on our journey?

We are looking for a detail-oriented, proactive, and experienced Collections Specialist to join our finance team. In this role, you will be responsible for managing accounts receivable, ensuring the timely collection of outstanding debts, and maintaining strong customer relationships.

As a Collections Specialist at JFrog, you will...

• Manage a portfolio of accounts to ensure the timely collection of outstanding invoices.
• Communicate with customers to resolve payment discrepancies and disputes.
• Reconcile customer accounts and process payments accurately.
• Collaborate with sales and billing teams to address billing issues.
• Prepare regular reports on collection activity and account status.
• Identify and implement process improvements to enhance collection efficiency.

To be a Collections Specialist at JFrog, you need...

• 3-5 years of experience in collections, accounts receivable, or a similar financial role.
• Proven track record of successfully managing a high-volume accounts receivable portfolio.
• Proficiency in NetSuite and Microsoft Excel.
• Experience with collection systems - an advantage at Tesorio/other.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.