Job Overview

Job Type

Mid Level | Software Engineering

Pay

Not disclosed

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Job description

Location:: Denver, CO
Work arrangement:: On-site

Role Summary

Location: Palo Alto, CA or remote working Pacific or Mountain Time business hours.

Intapp is a software house specializing in the provision of a unique SaaS platform solution used by over 750 of the world's leading professional service organizations. We are a rapidly expanding company with our head office in Palo Alto CA. We are now expanding our team and are looking for energetic, dedicated technical specialists to join our friendly team.

This is a new opportunity for a Support Engineer who has experience with enterprise software and enjoys customer-facing responsibilities. The ideal candidate has experience with the development, implementation or support of software and an intense desire to facilitate success through personal interaction and critical thinking.

Our success depends on bright, energetic, talented people who share a passion for excellence in building key technologies—and have fun along the way. Intapp offers a fast-paced, action-oriented environment. We promote a culture that embraces innovation, change, teamwork, and strong partnership

Responsibilities

The primary goal of an Intapp Support Engineer is simple - to help clients succeed. You will work with a broad spectrum of clients and applications on a daily basis, each day brings a new opportunity to learn and develop. You’ll do well here if you are smart, organized and driven to provide exceptional care to your clients. Your responsibilities will range from providing client care, to documenting and providing best practice guidance, to designing and building solutions with our clients.

Requirements

Skills and Knowledge

Minimum 2 years of prior experience in a customer facing enterprise software Systems Analyst, Technical Support, or Implementation Analyst role
Experience with SQL, IIS, XML/Web Services (JSON), Linux. MDD technology is desirable
Comfortable demonstrating and teaching technology concepts to others.
Excellent verbal and written communication skills
Highly motivated, disciplined, with ability to manage competing priorities.
Recent experience in providing remote technical support
Strong customer service skills
Outstanding analytical and organizational ability

Bonuses

Experience with MDM and mobile deployment
Boomi Certifications or development experience
Experience in Legal or Financial Services IT

Education: College degree or related experience preferred

Role:: Client Support Engineer
Job Type:: Mid Level | Software Engineering

Company profile

Intapp

intapp.com

Intapp is a software company that provides AI-powered solutions for partner-led professional and financial services firms, helping partners, dealmakers and advisors win new business, manage risk and drive profitability. Its offerings include Intapp Celeste, an AI coworker grounded in a firm's knowledge and governed by its compliance rules, and Firm AI agents that run firm operations. Intapp serves accounting, private capital, investment banking and real assets firms, became a publicly traded company, and is headquartered in Palo Alto, California, with offices in North America, Europe and Asia-Pacific.