Client Solutions Manager - Global Business Solutions - Paris

Client Solutions Manager - Global Business Solutions - Paris at TikTok in Paris, France.

Responsibilities

We are seeking a Client Solutions Manager to join our Consumer Services team, driving growth for advertisers in verticals such as Financial Services, Entertainment, Telco, Gaming, Travel, and others.

In this role, you will act as the strategic bridge between our platform and our partners, moving beyond simple account management to become a trusted business advisor. You will collaborate closely with sales and product teams to analyze complex metrics and unique platform data, translating them into compelling narratives that maximize ROI.

By proactively monitoring campaign performance and aligning platform solutions with client marketing initiatives, you will exceed expectations and secure future investment.

• Advertiser growth: manage long-term relationships and partner with the sales team on media strategy to scale advertiser investment and deliver against business goals.
• Product adoption: drive the adoption of our multiple advertising formats and measurement solutions, ensuring campaigns are implemented using best practices while working with product teams to troubleshoot technical issues and guide platform strategy.
• Data analysis & optimization: demonstrate deep analytical expertise by monitoring proprietary metrics to identify real-time optimization opportunities that improve campaign efficiency and performance.
• Strategic consulting: translate performance data into actionable business insights and compelling narratives to present during business reviews and regular meetings with your clients.

Requirements

Minimum Qualification(s)

• Demonstrated experience of account management/performance experience in digital marketing
• Strong understanding of the media and advertising landscape, with hands-on experience in digital and programmatic sales.
• Experience in analysing data and identifying insights to assess campaign performance
• Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP)
• Ability to thrive in a rapidly evolving environment and adapt quickly to constant change.
• Fluent in French and English. High written and oral proficiency in French is required as the person in this role will work with regional clients

Preferred Qualification(s)

• Knowledge of self-serve advertising platforms, auction dynamics, and biddable media buying.
• Results-oriented with high attention to detail and strong organisational skills
• Proactive attitude with excellent project management, organisational, and analytical skills
• Strong verbal and written communication skills, and ability to effectively translate technical language to non-technical stakeholders
• Experience diagnosing and solving technical problems with product and engineering teams

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.