Job Overview
Job description
- Location:
- Ho Chi Minh City, Vietnam
- Work arrangement:
- On-site
Client Partner, Gaming & Apps - Vietnam at TikTok in Ho Chi Minh City, Vietnam.
Responsibilities
- As a Client Partner for Strategic Accounts, you will be the Account Lead for primary strategic clients.
- This means that you will fully own the revenue goal for your book of business, drive strong QoQ and YoY revenue growth; And also fully own client relationships with senior stakeholders.
Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; a can-do mentality; the ability to thrive in a changing environment.
- Media Solution & Product Expertise
- Develop a solid understanding of TikTok's full funnel ad solutions in conjunction with the client's business needs, especially on Performance Ads solutions
- Serve as an external product consultant on TikTok's marketing solutions, and drive value-adding services to clients' business & strategy
- Lead and co-drive innovative & customized product development with strategic clients to further grow our share of wallet for TikTok
- Build effective collaboration and connections internally with key cross-functional teams to help drive the optimal client support model
- Client Relationship Management
- Establish and own meaningful relationships with the Head of Marketing in the client team, and occasionally with the C-Level
- Be a true business partner to your client, and lead the creation of comprehensive JBPs/Business Plans with clients' business strategy, market and industry trends in mind
- Provide white-glove customer service and act as an extended team to the client, across their Regional cross-functional teams
- Collaborate within TikTok cross-functional teams globally across product, marketing, legal, engineering and sales
- Strategic Planning & Industry Insights
- Have a bird-eye view of the overall industry insights and trend, and translate that into account level actions
- Strike a good balance of Strategy & Actions, able to move back and forth seamlessly from a strategic mindset to operational details
Requirements
Minimum Qualification
- BA/BS degree in business, marketing, finance, technology or relevant field
- 5+ years of experience in ad sales, business development, or in-house marketing experience
- Excellent verbal and written English skills
- Ability to travel internationally as needed
Preferred Qualification
- 5+ Years of experience specialized in Performance Marketing, ideally in Travel, FinTech, SuperApps, eCommerce or Gaming
- Proven track record of managing senior external relationships, and strong ability in collaborating with product teams
- Resilience, open mindedness, professional maturity to manage ambiguity & adapt to a fast-moving environment
About the Company
Apps & Gaming Team looks after both the most advanced top clients in Vietnam, as well as acquiring New Apps in the FinTech, Crypto, Local Services, Travel & Gaming verticals. The team's mission is to establish TikTok's industry expertise & to grow share-of-wallet in the key industries, via customized solutions & strategic partnership with our top partners. This role requires strong technical knowledge in media solutions, and advanced consultative partnership skills.
- Role:
- Client Partner, Gaming & Apps - Vietnam
- Job Type:
- Senior Level | Business Operations