Client Care Coordinator

Client Care Coordinator at Care Partners in Irvine, CA, United States.

Responsibilities

• Serve as a primary point of contact for scheduling clients and families
• Support client care continuity following start of care
• Ensure accurate collection and entry of client information in AlayaCare
• Coordinate caregiver placement, scheduling, and coverage needs
• Monitor ongoing client satisfaction and address service issues
• Maintain accurate documentation, authorizations, and compliance requirements
• Collaborate with Intake, Scheduling, Billing, and Operations teams

Requirements

EDUCATION AND EXPERIENCE

• Fluent Spanish Speaker highly preferred
• High school diploma or equivalent
• 1–2 years experience in home care, healthcare coordination, or client services
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with AlayaCare, CalAIM, or Regional Center programs preferred

Benefits

All your information will be kept confidential according to EEO guidelines.

About the Company

• Client Care Coordinator Benefits
• Type: Full-Time
• Location: ON-SITE
• Schedule: Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm
• On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings

Generous PTO Plan (15 Days) and encouragement to USE IT!

6 holidays

5 sick days

Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.

Open Doors, Open Minds: Transparent leadership that listens and values your voice.

Work-Life Bliss: Team outings, company events, and a commitment to putting you first.

An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).

Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.

The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.