Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)

Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS) at TikTok in Seattle, WA.

Responsibilities

Team Introduction

The e-commerce industry has grown tremendously in recent years, becoming a hotly contested space among leading internet companies. Its future growth potential cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand-new and enhanced e-commerce experience. We are looking for passionate and talented individuals to join our US Operations team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Step into a dynamic role with the US Operations team, where you will support seller acquisition, onboarding, and campaign execution for some of the most iconic brands and businesses. You will contribute to high-impact initiatives that connect sellers with consumers in meaningful ways while helping drive the continued growth of TikTok Shop. Join us as we shape the future of e-commerce!

• As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
• Applications are reviewed on a rolling basis, so we encourage you to apply early.
• Identify and research prospective sellers that align with TikTok Shop's business priorities and category strategies.
• Conduct seller outreach through email, phone, and other communication channels to introduce TikTok Shop's value proposition and explore partnership opportunities.
• Build and maintain a pipeline of prospective sellers, track engagement and conversion progress, and provide regular status updates.
• Support sellers throughout the onboarding journey, including account registration, documentation, product listing, and coordination with relevant internal teams.
• Develop strong seller relationships, understand their business needs, respond to questions, and help resolve onboarding challenges in collaboration with cross-functional teams.
• Support e-commerce campaign planning and execution, including seller recruitment, merchant communication, product tracking, performance monitoring, and operational coordination.

Requirements

• Available for a full-time, six-month internship, with a strong interest in business development, seller management, and campaign operations.
• Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Communications, Economics, E-commerce, or a related field.
• Strong written and verbal communication skills, with the confidence to conduct professional seller outreach.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.
• Proficient in Microsoft Excel and PowerPoint.
• Proactive, responsible, collaborative, and comfortable working in a fast-paced environment.

Preferred Qualifications

• Previous internship or project experience in business development, sales, e-commerce, account management, marketing, or campaign operations.
• Experience communicating or coordinating with merchants, brands, agencies, creators, or other external partners.
• Familiarity with seller acquisition, onboarding processes, digital marketing, social media, or e-commerce operations.
• Basic data-analysis skills, including performance tracking, dashboards, and reporting.
• Knowledge of the relevant industry or market, with strong commercial awareness.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.