Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)

Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS) at TikTok in New York, NY.

Responsibilities

Team Introduction

The e-commerce industry has grown tremendously recently, becoming a hotly contested space among leading Internet companies. Its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our campaign team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Step into a dynamic role with the US operation team, where you'll play a vital part in executing varies campaigns for some of the most iconic brands. Be at the forefront of innovation, contributing to cutting-edge campaigns and driving forward the yearly strategic modules that define success. In this role, you'll help power the future of e-commerce, supporting high-impact initiatives that connect brands with consumers in meaningful ways. Join us as we shape the future of e-commerce here at TikTok Shop!

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

• Developed growth strategies for key brands and platform-priority merchants by analyzing performance data and market dynamics to identify core business drivers. Broke down phased growth targets, monitored key merchant and product metrics, and contributed to the development of a comprehensive performance tracking system.
• Acted as the project owner for merchant strategy initiatives, driving cross-functional collaboration. Identified issues clearly through structured documentation and meetings, coordinated internal and external resources, and ensured timely project delivery and goal alignment.
• Led data analysis efforts related to merchant performance, supported the development of quarterly and annual business growth plans, proposed actionable solutions, and conducted ongoing tracking of key metrics to inform decision-making.

Requirements

• Currently pursuing a Bachelor's degree or higher.
• Excellent communication and problem-solving skills.
• Strong data sensitivity and proficiency in Excel formulas; experience with design software is a plus.
• Strong project management skills, with the ability to coordinate both internal and external stakeholders. Self-motivated with a strong sense of responsibility.

Preferred Qualifications

• Preferred background in Business/ Marketing or related field.
• Prior experience in e-commerce activities and marketing is preferred.
• Proficiency in data analysis software.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.