Casual Operations Administrator

Role Summary

Working as part of our operations team, you will be responsible for managing bookings and assisting with the day-to-day operation of our national chauffeur service. This is a casual position with predominantly weekend coverage, with the potential to develop into a broader and more regular position as you gain experience and demonstrate capability.

Responsibilities

• Managing customer enquiries via phone, email and our booking platform
• Taking and processing new bookings accurately
• Liaising with corporate clients, Executive Assistants, Personal Assistants and individual customers
• Scheduling bookings with our available chauffeurs
• Monitoring upcoming and live bookings to ensure services run smoothly
• Communicating booking details and changes to chauffeurs
• Managing last-minute changes, cancellations and operational issues
• Maintaining accurate booking and customer records
• Providing a high level of professional customer service at all times
• Managing weekend operations autonomously once fully trained
• Training & Development
• To ensure you are fully equipped to manage weekend operations, you will initially be required to undertake training during normal business hours on at least one day per week.
• Training hours will be flexible and agreed around your availability. Additional weekday training may be provided where required.
• Once you have demonstrated the required competency and confidence, you will transition to managing your allocated weekend shifts independently.
• About you
• Highly organised with excellent attention to detail
• Reliable and committed to regular weekend availability
• Confident communicating with customers and chauffeurs
• Professional, friendly and customer-focused
• Able to work calmly under pressure and manage competing priorities
• Proactive, with strong initiative and problem-solving skills
• Comfortable working independently once trained
• Computer literate and able to learn new booking and operating systems quickly
• Experience in administration, bookings, customer service, transport, travel or hospitality would be advantageous, but is not essential

Benefits

• Casual position with predominantly weekend hours.
• Flexible weekday training arrangements.
• Comprehensive training and support.
• Opportunity to develop into a broader and more regular role.
• Work within a professional and growing national chauffeur business.
• A varied role where no two days are necessarily the same.
• If you are organised, dependable and enjoy providing excellent customer service, we would love to hear from you.
• Apply now to join the Limousines Australia team.