Carrier Development Representative

Role Summary

Here’s what drives us

• People First – We lead with care, connection, and respect.
• Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
• Safety – Built into every move we make.
• Results – High standards. Real outcomes.
• Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Position Title: Carrier Development Representative

Days and Shift Information: Monday–Friday, standard business hours (with flexibility as needed to support carrier and customer needs)

Responsibilities

• Collaborate closely with the Carrier Development Manager and operations team to expand and strengthen TA Services’ carrier network.
• Analyze market trends and carrier performance data to identify opportunities for improvement and efficiency.
• Lead initiatives to convert spot-market carriers into long-term contractual partners.
• Partner with sales and operations teams to align carrier strategies with customer requirements and service goals.
• Build and maintain long-term partnerships across all modes—including truckload, less-than-truckload, intermodal, expedited, and air freight—to support TA Services’ objectives of meaningful relationships, competitive rates, and risk mitigation.

Requirements

Education

• Bachelor’s Degree required, or an equivalent combination of education and experience.
• Minimum of two (2) years of direct truckload (TL) capacity development and carrier management experience.
• Flatbed procurement experience required .
• Prior experience in a 3PL environment preferred .
• Familiarity with McLeod and MercuryGate TMS systems preferred .
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.
• Experience with cross-border freight processes preferred but not required.
• Deep understanding of TA Services’ Managed Transportation services, carrier onboarding, contracts, settlement processes, systems integration, and operational execution.

Personality Traits

• Excellent written and verbal communication skills; ability to build strong relationships internally and externally.
• Analytical thinker capable of evaluating rates and demonstrating data-driven decision-making.
• Strong planning, organizational, and presentation skills.
• Quality-driven and results-oriented mindset.
• Problem-solver with an understanding of freight market dynamics and trends.
• Customer-focused attitude with a commitment to creating value for both carriers and clients.

Benefits

• Paid Time Off: Accrue up to five (5) days PTO in the first year. Two weeks of vacation plus one week of PTO accrue on the first anniversary.
• Insurance: Medical, Dental, Vision, Life, and Disability coverage.
• Additional Benefits: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program.
• All your information will be kept confidential according to EEO guidelines.

This role operates in a professional office setting with frequent collaboration across departments. Occasional travel to carrier or customer sites may be required. The position requires consistent communication, data analysis, and relationship management with both internal teams and external partners.

About the Company

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.