Caravan Park Management Couple

Role Summary

Park Management Couple | Tom Price Tourist Park

Tom Price, WA | Full-Time | Immediate Start Available

Live and work in the breathtaking Pilbara region!

Summerstar Tourist Parks is seeking an experienced Park Manager Couple to take on full-time management roles at

Tom Price Tourist Park, Western Australia.

This is a unique opportunity to run one of our largest parks, set against the stunning backdrop of Karijini National Park.

As Park Managers, you’ll take responsibility for the day-to-day operation of the park, supported by the wider Summerstar Tourist Park s team.

An

immediate start is available

for the right management couple.

While you’ll work closely together as a team, responsibilities are generally divided across two key areas:

1. Grounds & Maintenance

One member of the couple will generally take the lead across the practical operation, maintenance and presentation of the park, including: overseeing the grounds, gardens and overall presentation of the property;

coordinating preventative and reactive maintenance;

completing general repairs and hands-on maintenance where appropriate;

maintaining accommodation, amenities, sites and common areas;

managing gardening, reticulation and grounds upkeep;

monitoring plant, equipment and park infrastructure;

coordinating and supervising contractors and trades;

maintaining appropriate workplace health and safety standards;

identifying maintenance priorities and managing works within operational requirements;

assisting guests with practical or site-related enquiries; and supporting the wider park team wherever required during busy periods.

A practical, organised person who enjoys problem-solving, working outdoors and taking pride in the presentation of the property will suit this side of the role.

1. Office Administration & Housekeeping

The other member of the couple will generally take the lead across reception, administration, guest services and housekeeping, including: overseeing reception, reservations, check-ins and check-outs;

providing friendly and professional customer service;

responding to guest enquiries and resolving day-to-day issues;

managing bookings, payments and general office administration;

supervising and supporting reception and housekeeping team members;

coordinating housekeeping schedules and accommodation turnaround;

ensuring cabins, amenities and guest areas are maintained to a high standard;

managing staff rosters and day-to-day team coordination;

assisting with recruitment, onboarding and performance management;

maintaining accurate records and completing required reporting;

supporting stock control, purchasing and supplier relationships; and monitoring guest feedback and identifying opportunities to improve the guest experience.

Strong organisation, people skills, attention to detail and confidence using computer-based systems will be important in this part of the role.

Working together

Although responsibilities are divided, successful park management is very much a team effort

.

Ready for Tom Price?

If you’re an experienced management couple looking for your next opportunity — or strong tourism, accommodation or hospitality operators ready to step into park management — we’d love to hear from you.

Please apply through SEEK with a resume for

each applicant

and a short cover letter telling us about your experience, how your skills complement each other and why Tom Price appeals to you.

Immediate start available.

Join Summerstar and help us create memorable stays at the gateway to the breathtaking Karijini National Park

Responsibilities

Together, you’ll be responsible for

• leading, supporting and developing the park team;
• delivering a welcoming and memorable guest experience;
• managing the overall day-to-day operation of the park;
• maintaining high standards of presentation, safety and compliance;
• managing labour and operational costs;
• working toward budget and commercial objectives;
• responding calmly and practically when priorities change;
• building positive relationships with guests, staff, contractors and the local community; and working closely with the wider Summerstar team to support the ongoing success of the park.
• We’re not looking for two people with identical skills.
• Complementary strengths are exactly what we’re looking for.

About you

• We’d love to hear from an established management couple or two-person management team with experience in holiday parks, caravan parks, hotels, resorts, accommodation, tourism or another hands-on hospitality environment
• .

This opportunity offers

• full-time employment for both members of the management team;
• the opportunity to live and work in spectacular locations;
• an
• immediate start available
• for the right couple;
• genuine responsibility for the day-to-day operation of the park;
• support from the wider Summerstar team;
• a varied and hands-on working environment; and

the opportunity to make a meaningful contribution to the ongoing success of the park.

Requirements

Ideally, between you, you’ll bring

• previous management or supervisory experience;
• strong people leadership skills;
• excellent customer service and communication;
• practical maintenance and property-management capability;
• experience with reception, reservations and administration;
• experience supervising housekeeping or accommodation operations;
• confidence managing rosters, staff and competing priorities;
• sound commercial judgement;
• a good understanding of workplace health and safety;
• confidence using computer-based systems;
• the ability to remain organised and composed during busy periods; and a genuine hands-on attitude and willingness to work alongside your team.
• Previous caravan park management experience will be highly regarded, but we’re equally interested in experienced tourism and accommodation managers with the right combination of leadership, practical capability and customer focus.

About the Company

Why Summerstar?

Summerstar Tourist Parks

is a family-owned Australian tourism business with holiday parks across Western and South Australia.

We believe great parks are built by great people. Our Park Managers are trusted to lead their businesses, supported by experienced operational and corporate teams who want them to succeed.