Business Support Officer

Role Summary

As a Business Support Officer, you play a key role in various functions within the financial sector. You work closely with several departments to ensure the smooth running of daily activities. You provide quality customer service through different communication channels, such as phone, email, chat, social media, and more. You contribute to improving internal processes and communication with customers, while providing high-quality legal, administrative or commercial support to users of banking services.

At Sopra Steria, our employees are committed to providing customer service and support of the highest quality. You work in different areas such as mortgage loans, account management or even KYC analysis, always placing the emphasis on smooth collaboration. Through a proactive approach to problem solving and process optimization, you create a customer-centric experience, while contributing to the growth of our customers and Sopra Steria.

Requirements

• We're looking for colleagues ready to push the boundaries of digital transformation and technology. At Sopra Steria, you will have the opportunity to develop your skills within a positive and friendly team, while working on projects that have an impact and bring change to our clients.
• You want to be one of the best. That’s why you’re always looking for ways to expand your knowledge and stay up to date with the latest trends and developments. Do you like challenges and do you meet (most of) these criteria? In this case, we are already looking forward to receiving your application.
• Education: Bachelor’s degree or relevant equivalent
• Experience: beginner level to 3 years of relevant experience
• You have knowledge and experience in the following areas Microsoft Office Tools
• Languages: Dutch and French (obligatory), English (desirable): Dutch and French (obligatory), English desirable

Benefits

Here's what you can expect

You will be part of a big name in the world of technology, a company renowned for its consulting services, digital services and software development. You will evolve among highly qualified professionals who dare to aim high in order to achieve excellence. You will also be part of our Business Services team, where we specialize in optimizing operations and driving transformation through innovative solutions in the financial sector. We manage diverse business processes – from finance and administration to industry-specific services – enabling our banking clients to focus on their core business while we ensure efficiency, agility and profitability.

Here is what we offer you

Ready to take the next step in your career? We are happy to give you a helping hand. With offices in over 30 countries, you can even cross borders. Do you prefer to evolve internally? This is also possible. We challenge you to continue to surpass yourself in order to always offer the best of yourself.

You will benefit from a wide range of benefits, including:

• A variety of benefits such as mobility solutions (including a company car), insurance, meal vouchers, eco-vouchers and much more.
• Continuous learning opportunities through the Sopra Steria Academy to support your career development.
• The opportunity to interact with Sopra Steria colleagues during various team events.
• Is this job right for you? Are you ready to shape the world with us? Great ! We look forward to receiving your application.
• ______
• Sopra Steria is an equal opportunity employer.

All qualified applicants are considered for employment without regard to age, ancestry, national origin, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, veteran or protected military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other feature protected by applicable local laws, regulations and ordinances. We promote a work environment that is inclusive and respectful of all differences.

About the Company

Sopra Steria provides end-to-end business technologies and personalized software that help clients make smart choices and achieve results. With success! With more than 51,000 colleagues across more than 30 countries, we are one of Europe's leading providers of digital solutions. Some of Europe's most successful companies trust our technology because we remain committed to innovation, collaboration and business development.

The world is how we shape it. Let’s shape it together.