Business Operations Project Intern (Content Operations - TikTok-Operations-Operations Efficiency) - 2026 Start

Business Operations Project Intern (Content Operations - TikTok-Operations-Operations Efficiency) - 2026 Start at TikTok in Los Angeles, CA.

Responsibilities

Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short-video space. If you're passionate for the content industry, have a drive to build innovative products, and enjoy building global connections, this role is for you.

• This role sits within the Operations Strategy team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour.
• As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
• Applications are reviewed on a rolling basis, so we encourage you to apply early.

As a Content Operations intern focusing on Business Operations, you will:

• Build and embed the centralized operational infrastructure (workflows, SOPs, reference docs), which should be referenced across teams to improve decision-making quality and speed.
• Leverage AI to scale impact and efficiency for critical business workflows.
• Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results. Ideate and develop the future roadmap.

Requirements

• Currently pursuing a Bachelor's degree.
• Strong analytical skills.
• Excellent organizational skills with the ability to manage and optimize workflows.

Preferred Qualifications

• Strong interest in meeting different parts of the TikTok organization and collaborating cross-functionally.
• Understanding of the digital content ecosystem.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.