Business Development Specialist – New Merchant Acquisition

Role Summary

This is a remote position.

Location: Johannesburg(Remote)

PayGenius is a fast-growing fintech company simplifying payment acceptance across Africa. We provide businesses within the Travel and Tourism sector with smart, scalable payment solutions that enable merchants to accept online and multi-channel payments seamlessly.

We are focused on helping businesses grow through innovative payment technology and exceptional customer experiences. As we continue to scale, we are looking for an ambitious and results-driven Business Development Specialist to help accelerate merchant growth within this sector.

We are looking for a mid-level Business Development Specialist with a strong hunting mentality and a passion for identifying and closing new business opportunities.

This role is focused primarily on outbound sales and new merchant acquisition. You will be responsible for building a strong sales pipeline, engaging prospective merchants, and driving new revenue opportunities across multiple industries including e-commerce, travel, retail, hospitality, and other high-growth sectors.

The ideal candidate has a proven track record in B2B sales, fintech, payments, SaaS, or related industries and thrives in a fast-paced, target-driven environment.

Responsibilities

• Drive new merchant acquisition through proactive outbound sales activities.
• Build and manage a healthy sales pipeline through prospecting, networking, referrals, and lead generation.
• Identify and engage potential merchants through cold calling, email outreach, LinkedIn, partnerships, and events.
• Manage the full sales cycle from initial contact through to closing and onboarding.
• Develop and maintain a strong understanding of PayGenius products and payment solutions.
• Identify new market opportunities and emerging industry trends.
• Build strategic relationships with prospects and partners.
• Maintain accurate sales activity and pipeline reporting within CRM systems.
• Achieve and exceed monthly and quarterly sales targets.
• Provide market feedback and customer insights to support product and commercial strategy.

Requirements

• 2–3 years of experience in business development, B2B sales, fintech, payments, SaaS, or a related field.
• Demonstrated success in hunting, prospecting, and closing new business opportunities.
• Strong ability to generate leads and build a pipeline independently.
• Excellent communication and presentation skills.
• Comfortable with outbound sales and cold outreach activities.
• Strong commercial and negotiation skills.
• Highly self-motivated with an entrepreneurial mindset.
• Strong organizational and reporting skills.
• Goal-oriented with a strong drive to exceed targets.
• Ability to work effectively in a fast-paced and evolving environment.
• Proficiency in English.

Bonus points if you have

• Experience within payments, acquiring, fintech, or merchant services.
• Existing networks within the Travel, Tourism, Hospitality, and e-commerce sectors.
• Experience with digital collaboration tools (Slack, Google Meet, AI tools).
• CRM experience (Zoho, HubSpot, or similar).

About the Company

Why join PayGenius?

Opportunity to join a growing fintech business shaping the future of payments in Africa.

• Hybrid working environment.

Work with a dynamic and entrepreneurial team.

Exposure to innovative payment technologies and diverse industries.

Opportunities for growth and career development.

Competitive salary with performance-based incentives.