Business Analyst Project Intern (GBS SMB) - 2026 Start (BS/MS)

Role Summary

Our Small and Medium Business (SMB) team in NA is dedicated to helping businesses of all sizes grow, connect with audiences, and succeed on our platform.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

We are seeking a Business Analyst Intern to join our high-performing team. In this role, you will support the building of scalable analytics frameworks and insights that drive decision-making for our SMB advertisers. You will work cross-functionally to transform data into actionable strategies, helping to shape the future of commerce on TikTok.

Responsibilities

As an intern, you will work closely with senior analysts and business leaders to:

• Assist in Analytics Frameworks: Support the definition and implementation of analytics frameworks to measure business health and advertiser performance.
• Performance Monitoring: Help build and maintain simple dashboards to track key performance indicators (KPIs) for the SMB sector.
• Cross-Functional Analysis: Collaborate with Product, Sales, Marketing, and Business Ops teams on in-depth analyses under the guidance of senior mentors.
• Support Strategic Projects: Contribute data analysis to key initiatives such as partnership penetration, sales efficiency, and seasonality studies.
• Infrastructure Partnership: Partner with the Global Business Analytics team to identify improvements in tooling, workflows, and data infrastructure.

Requirements

• Currently pursuing an Undergraduate/Master in Data Science, Statistics, Economics, Applied Math, Computer Science or a related discipline.
• Strong problem-solving skills and analytical thinking capabilities.
• Proficiency with Excel/Google Sheets and basic data visualization techniques.
• Basic knowledge of SQL
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced, cross-functional environment.

Preferred Qualifications

• Prior internship or project experience in analytics, business intelligence, or data science.
• Familiarity with dashboard tools such as Tableau, Power BI, Looker, or Data Studio.
• Experience building simple dashboards or data visualizations.
• Coursework or academic projects related to advertising, SaaS, or e-commerce analytics.
• Exposure to experimentation or A/B testing concepts.
• Experience presenting data-driven insights to stakeholders.
• Familiarity with Python or R is a plus.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.