Business Analyst

Role Summary

As part of strengthening our team, we are looking for a Business Analyst.

Your main mission

Translate customer and stakeholder needs into clear and actionable functional specifications for technical teams, while ensuring alignment between business expectations and implemented solutions.

Translate customer and stakeholder needs into clear and actionable functional specifications for technical teams, while ensuring alignment between business expectations and implemented solutions.

Write detailed functional specifications, such as

Rights matrices (who has access to what?).

Decision trees (business rule logic).

Use scenarios (concrete cases to validate the rules).

Ensure the clarity and precision of documents to avoid ambiguities.

Validation

Check that settings and developments meet business expectations.

Example: Confirm that a “sports pack” includes the expected channels (such as beIN Sports) and that the pricing rules are correctly applied.

Interface between teams

Serve as a bridge between technical teams (developers, architects) and business teams (marketing, sales, support).

Clarify ambiguous or complex rules (e.g. dynamic pricing, special conditions).

Responsibilities

Collection of needs

• Identify and interview stakeholders (customers, business teams, etc.) to understand their expectations.
• Example: Define specific rules for a commercial offer such as “family offer” (number of members, benefits, restrictions, etc.).
• Documentation

Requirements

• Graduate of a Bac+3/5 in computer science, management, economics or equivalent field with 5 years of experience in functional analysis, project management or similar role.
• Analytics: Ability to break down complex problems into actionable pieces.
• Communication: Comfort in questioning, listening and reformulating needs.
• Technical: Understanding of business processes and technical constraints.
• Rigor: Attention to detail to avoid errors in specifications.
• Collaboration: Teamwork and managing the expectations of multiple stakeholders.

Benefits

You are rigorous, creative, curious and you like working in a team and developing your skills in a dynamic environment. You are interested in service professions and you want to evolve in a friendly environment, join us!

About the Company

Based in Dakar, ALTEN Senegal is the subsidiary of the ALTEN group, world leader in engineering and technology consulting. Today, it plays a key role in supporting the professional development of engineers in West Africa, and supports the development strategy of its clients in the areas of innovation and technological information systems.

Our mission: to meet the technological ambitions of our clients – major international clients – in the automotive, rail, IT, telecommunications and media sectors.

Joining ALTEN Senegal means integrating an ecosystem of excellence and benefiting from:

• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative and meaningful work environment