Branch Supervisor

Role Summary

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch supervisor to join our team in Port Elizabeth

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

More than just a job, we offer

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Responsibilities

Your responsibilities can include

• Responsible for the supervision of the fleet and all other secondary roles which flow from this function.
• Ensures the on-time delivery of product to/from the distribution center.
• Ensure that fleet is adequate for operations and fully maintained
• Ensure effective maintenance of fleet and manage schedules vehicle services
• Ensure consistent application of company policies and procedures
• Must continually work to promote the orderliness and cleanliness of the work area and maintain all company standards.
• Maintain daily meetings with staff. Meetings are focused on KPI management and other operational feedback for MR and Last mile deliveries
• Works closely with management to identify and resolve all issues and ensure quality service to our customers
• Ensures all drivers follow company procedures and apply discipline when and if necessary.
• Perform all other duties as assigned by the Branch Manager
• It is required of you to work until your daily responsibilities are completed, which might result in you working longer than normally.
• Ensure Drivers are available for last mile deliveries daily, by working closely with the labour brokers with driver and assistant requirements.
• Compete accident and incident reports timeously and submit to respective parties
• Ensure that fleet costs are clearly recorded and reported to Branch Manager
• Manage daily staff and overtime efficiently to ensure labor cost is controlled
• Extracts data and generates reports which will assist in performance tracking and decision making.
• Ensures all CODs are cashed up and reconciled daily.
• All administrative documentation is labelled and filed as per procedures.
• All daily, weekly and monthly reports/ meeting minutes are up to date
• KPI reports sent out timeously daily and are posted on notice boards
• Trains and supervise Driver Admins and Drivers to carry out the functions under their control.
• Uploads all new drivers for verifications.
• Oversees and arranges staff transport.
• Ensure that all staff are at work and attendance is 100%. All absent staff to have suitable corrective action to be taken consistently
• Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
• Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers
• Ensure 5S housekeeping standards are implemented and maintained
• Implement and maintain health and safety standards in you appointment as Fire Fighter
• Ensure the team complies to COVID19 protocols

Requirements

Who We're Looking For

• Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
• At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

This position reports to the : Hub Manager

• Minimum of Grade 12
• Tertiary qualification preferred
• Minimum of 3 years’ experience

Attributes required

• Solutions-oriented, can-do attitude; self-motivated,
• Self-starter with high energy levels
• Strong organizational & prioritization skills
• Attention to detail
• Ability to interact with internal & external stakeholders at all levels
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems
• Be able to work in a pressured environment
• Be able to complete tasks quickly & efficiently
• Be willing to go the extra mile
• A structured and disciplined management style
• Ability to motivate and inspire a team
• Computer literacy (excel, word, PowerPoint)
• Knowledge of vehicle tracking systems
• Experience in directly and indirectly managing people to deliver continuous improvement

About the Company

Why Join TFS

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.