Bilingual Functional Lead, Pension Implementation

Role Summary

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join the TELUS Health retirement benefits implementation team as a functional lead.

In this role, you will be able to demonstrate your extensive expertise in defined benefit pension plan administration. Furthermore, you will act as a practice lead by effectively managing the deliverables of a team composed of business analysts and calculation verifiers.

This role requires solid expertise in benefit calculation engine configuration and good adaptability in order to familiarize yourself with our solution quickly within our growing team.

Responsibilities

• Represent the benefit calculation implementation team to project management
• Determine and manage the priorities of their implementation team
• Perform ongoing planning of deliverables considering the project scope
• Proactively identify potential risks and issues
• Be responsible for pension plan rules analysis documents
• Provide technical support and supervise the configuration of the benefit calculation engine
• Know the system configuration in order to position themselves as the calculation engine expert in our implementations
• Support specialized technical stakeholders for data conversion and data collections
• Work closely with the product development team
• Contribute to the continuous improvement of our implementation processes

Requirements

• University degree in actuarial science, mathematics, project management, or any other relevant field
• 7+ years of relevant experience in defined benefit pension plans
• Experience with Canadian and/or American pension plans
• Experience in retirement benefit calculation engine configuration
• Mastery of retirement benefit calculations
• Fluency in French and English (oral and written)
• Proficiency in Excel
• Ability to travel to Canada and the United States
• Assets
• Knowledge of Azure DevOps or similar work management tools
• Knowledge of VBA programming
• Continuing education in actuarial science
• Soft Skills
• Excellent organizational skills
• Strong problem-solving ability
• Attention to detail
• Ability to influence internal and external stakeholders
• Leadership and ability to maintain team engagement
• Ability to work in a team and independently
• Coaching and resource development skills
• Effective priority management
• Ability to make decisions involving a certain level of risk
• Ability to adapt your communication style to people with different levels of expertise

Intermediate knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

• Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
• By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Benefits

• Incomparable versatility in pension calculations and plan administration across Canadian and American markets
• Deep expertise in an innovative and specialized field that sets you apart in the pension industry
• Multiple implementation projects with leading clients across North America, expanding your portfolio and professional network
• Flexibility to work from anywhere in Canada while maintaining a healthy work-life balance
• Comprehensive benefits package
• A corporate culture centered on mutual aid, social impact, well-being, and diversity

About the Company

TELUS Health is dedicated to promoting mental wellness, providing vital support to over 2.5 million employees across 43 countries. As part of our team, you will collaborate with other experienced clinicians in a nurturing, professional environment that values your expertise and dedication.

Access to Diverse Clients: Engage with notable clients from both public and private sectors, broadening your professional horizons.

Flexible Hours: Set your own schedule – choose to be on-call, work weekdays, weekends, or just during the day.

Supportive Team: Become part of a network of like-minded professionals with ample resources and comprehensive training.

Managed Calendar: We handle all your incoming referrals through our advanced case management system, allowing you to schedule subsequent sessions at times that suit you and your clients.