Bell Attendant (PT) - Hotel Peter and Paul

Role Summary

• About ASH
• ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a
• hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and
• emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend -
• a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced

storytelling that invites exploration time and again.

ASH Hotels, in partnership with local developer Nathalie Jordi, acquired a historic development site

nestled in New Orleans’ Marigny neighborhood. Hotel Peter and Paul consists of an existing church, rectory,

convent, and school buildings steeped in more than a century of local, preservationist heritage.

• Our hotel offers classic, elegant experiences that defy formulaic guest expectations by
• entwining enduring church and schoolhouse architecture with eclectic interiors and reimagined
• environments. Characterized by an unexpected contemporary Louisianan spirit, Peter and Paul enchants
• all guests with an authentic union of yesteryear’s Marigny with today’s New Orleans
• We are seeking a Bellman to be one of the first and last faces guests see at our hotel. In this role, you are
• responsible for greeting arrivals, handling luggage with care, orienting guests to their rooms and the
• property, and helping with everything from a rideshare pickup to a last-minute recommendation for where

to catch the sunset.

• The ideal Bellman is warm, quick on their feet, and genuinely enjoys the rhythm of arrivals and
• departures. They read guests well, knowing when someone wants a friendly chat about the boardwalk
• and when they just want to get settled, and they carry both bags and the guest experience with equal
• care. Knowledgeable about the neighborhood, organized under pressure, and reliably professional, they

set the tone for a guest's stay from the curb to the room and back again.

Responsibilities

• Greet guests warmly upon arrival and departure, setting a welcoming tone from the very first interaction
• Transport guest luggage, packages, and personal items safely between the entrance, front desk, and guest rooms
• Escort guests to their rooms and provide a brief orientation to room features, amenities, and hotel services
• Tag, log, and secure stored luggage in the bell closet, ensuring accurate tracking and hand-off
• Assist guests with rideshare and taxi arrangements, directions, and transportation questions
• Offer personalized recommendations on Venice Beach dining, activities, and attractions
• Deliver packages, messages, and guest requests promptly and courteously
• Coordinate closely with the front desk, housekeeping, and maintenance to keep arrivals and room readiness on track
• Load and unload luggage carts and vehicles safely, using proper lifting techniques
• Maintain a clean, organized entrance, lobby, and bell stand area
• Monitor the entrance and lobby, noticing and reporting safety concerns or unusual activity
• Support event arrivals, group check-ins, and VIP guests with additional attention to detail

Requirements

• Prior bellman, guest service, or customer-facing hospitality experience preferred
• Strong verbal communication skills and a genuinely friendly, professional presence
• Knowledge of Venice Beach and the surrounding Los Angeles area, or eagerness to learn it quickly
• Ability to lift and carry luggage and packages up to 50 lbs safely and repeatedly
• Ability to remain organized and composed during busy arrival and departure periods
• Valid driver's license may be required, depending on role assignment
• Flexible availability, including early mornings, evenings, weekends, and holidays
• Passion for hospitality and creating memorable first and last impression

Benefits

Additional benefits for full-time employee’s include

• Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 60 days of employment
• Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance,
• Accident and Critical Illness Plans, Pet Insurance after 60 days of employment
• 401(k) retirement plan with 100% employer match up to 4% of annual salary - after 90 days of employment
• Annual Paid time off: 10 vacation days, 4 Personal Days, 11 Holidays
• Ash Hotel & F&B discounts
• Pet Insurance
• Louisiana mandated paid sick leave

Work Environment & Physical Requirements

• Flexible schedule including nights, weekends, and holidays is expected around business levels, key team
• milestones, events, or employee relations matters.
• Ash provides equal employment opportunities (EEO) to all employees and applicants for employment
• without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other
• legally protected status. In addition to federal law requirements, Ash complies with applicable state and
• local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of
• employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves
• of absence, compensation, and training.
• Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national
• origin, age, disability, genetic information, or any other legally protected status. Improper interference with
• the ability of Ash employees to perform their job duties may result in discipline up to and including
• discharge.
• Active, on-your-feet role at the entrance, lobby, and throughout the property
• Frequent direct interaction with guests, front desk, and hotel staff
• Regular lifting, pushing, and loading of luggage carts up to 50 lbs
• Some time spent outdoors at the entrance and curb in varying weather conditions