AV programmer - Amersfoort

Role Summary

Our client is the market leader in the audiovisual industry.

Responsibilities/Tasks

The AV Programmer will be responsible for assisting customers with the installation and operation of a wide range of A/V control products.

Technical Support & Control Applications

.Provide remote and potentially on-site support for AV control systems, assisting with configuration, and troubleshooting.

.Diagnose issues related to control software, AV hardware communication (RS232, TCP/IP), and third-party device integration.

.Guide customers through system setup and resolve anomalies in software or hardware operation.

.Provide advanced training for customers-programmers, online or in internal or external facilities, on control solutions.

Sales & Feedback

.Provide feedback to the Control Manager when a case needs escalation.

.Inform product improvement needs to the Product & Development team based on field experience and tender requirements.

.Maintain awareness of certifications and specifications relevant to AV control systems.

.Report technical issues using internal tools.

Requirements

A strong background in other control systems - such as AMX, Crestron, or QSC - is essential, along with solid experience in Python programming (or similar). The ideal candidate will demonstrate a deep understanding of integrated A/V environments and be capable of adapting to diverse technical challenges. We are looking for someone based in the BENELUX or DACH area that speaks fluent English.

Technical Expertise

• .Strong knowledge of Microsoft Windows OS (servers, registry, DLLs), SQL databases.
• .Solid understanding of networking (TCP/IP, Ethernet, IP addressing, NAT, routers).
• .Proficiency in Python 3 programming and Visual Studio Code knowledge.
• .Familiarity with communication protocols (RS232/RS422, SSH, web sockets).
• .Experience with AV system integration and control platforms (Extron, AMX, Crestron).

Communication & Reporting

• .Fluent in English, with good verbal and written communication skills.
• .Ability to explain technical concepts clearly to non-technical users.
• .Methodical troubleshooting skills and attention to detail.
• .Regular reporting on status using internal tools.

Education & Experience

• .Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
• .Proven experience in AV technical support, system design, and field commissioning of AV control systems.

Benefits

• .13th month salary
• .Competitive salary
• .26 vacation days
• .Health insurance contribution
• .Travel reimbursement
• .Hybrid setup - 3 days in the office, 2 days from home
• .Pension Contribution
• .Extensive training programs
• .Working within a professional team