Assistant Manager (5296 Florida Blvd)

Role Summary

We are seeking a professional and organized Assistant Manager to join our team at our Albany location (5296 Florida Blvd). In this role, you will support the Store Manager in overseeing daily operations, leading a team of associates, and ensuring an exceptional customer experience. The ideal candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to driving business success while maintaining a supportive and collaborative work environment.

• Supervise and mentor store associates, providing coaching, feedback, and performance reviews to support their professional development
• Assist in scheduling staff, managing time off requests, and ensuring adequate coverage for all shifts
• Oversee daily store operations, including opening and closing procedures, inventory management, and stock rotation
• Monitor sales performance and work collaboratively with the team to achieve sales targets and business objectives
• Handle customer inquiries and resolve complaints in a professional and timely manner
• Manage cash handling procedures, process transactions, and ensure accuracy of financial records
• Maintain compliance with company policies, procedures, and local regulations
• Organize and conduct staff training sessions on products, services, and customer service standards
• Analyze operational metrics and provide recommendations for process improvements
• Support the Store Manager in implementing company initiatives and strategic programs
• Maintain a clean, organized, and safe store environment for both customers and employees

Requirements

• Proven ability to lead, motivate, and develop team members effectively
• Strong communication and interpersonal skills with the ability to build positive relationships
• Excellent organizational and time management skills
• Proficiency with point-of-sale (POS) systems and retail management software
• Demonstrated problem-solving abilities and sound decision-making skills
• Customer service excellence and a customer-focused mindset
• Ability to analyze data and interpret operational metrics
• Cash handling experience and knowledge of financial procedures
• Flexibility to work varied shifts, including evenings, weekends, and holidays as needed
• Preferred: Experience in staff training and development programs
• Preferred: Knowledge of inventory management systems and practices
• Preferred: Sales expertise and track record of exceeding performance targets

Benefits

All your information will be kept confidential according to EEO guidelines.

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!