Area Operations Manager

Area Operations Manager at Hato Hone St John in Dunedin, Otago Region, New Zealand.

Requirements

Ko wai koe - About you

We are looking for an experienced manager, with proven ability to lead leaders and drive operational excellence, ensuring the team deliver the best possible outcome for patients. Your focus will be on operational detail and delivering on the strategy. Along with proven experience at a tactical management level, there is a requirement for strong people leadership skills, relationship management, developing partnerships both internal and external, understanding of finances and budgets, understanding and analysing data, supported by an understanding of clinical matters and in-depth knowledge of the challenges facing health and social care.

We are looking for a leader with innovative thinking and ability, with the skills and experience to turn ideas into effective and achievable operational and performance plans. Ideally you have experience managing volunteers and you are able to build and maintain relationships with the communities we serve, including iwi, hapū and whānau. In addition, a leader who supports Hato Hone St John's commitments under Te Tiriti o Waitangi and place emphasis on improving Māori health equity.

Benefits

• Me pēhea te tuku tono - How to apply
• Click “I’m interested” before applications close on Sunday 6 September 2026
• For more information, please contact Natalia Bregano natalia.bregano@stjohn.org.nz
• Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to, physical assessment and health check. For clinical operations roles where you are required to drive, you will be required to meet St John medical standards.
• At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.
• E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.
• If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

About the Company

Ko wai mātou - About us

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

He aha te tūranga - About the role

Ki te kahore he whakakitenga ka ngaro te iwi. Without foresight or vision the people will be lost.

The Area Operations Manager (AOM) is responsible for Emergency Ambulance Service (EAS) delivery covering Coastal Otago and is a senior leadership role of the Southland Otago District Leadership Team (DLT). The key focus is strategic oversight of EAS, ownership of key stakeholder relationships, and management of people leaders in EAS. This role aligns and delivers to the National Ambulance Strategy.

The AOM role includes limited personal use of a marked, response capable vehicle

This is a permanent full-time opportunity based in Dunedin.