Canada
1 month agoJob Overview
Job Type
Full TimePay
Not disclosedJob description
- Location:
- Canada
- Work arrangement:
- On-site
Role Summary
Lead VA (Night Shift) Full-Time | Remote
(Philippines)
We are hiring a Lead VA to take ownership of the recruitment delivery function within a fast-growing,
high-performance recruitment business.
- This is a leadership-focused role where you will manage and oversee a team of recruitment VAs, ensuring
- strong performance, structure, and consistency across all delivery activities. While you will have the
- capability to step into sourcing, screening, and candidate management, this will be on a support basis
rather than a core responsibility.
You will be responsible for driving team performance, improving systems and processes, and ensuring
high-quality execution across all recruitment and back-end support functions.
This role operates in a fast-paced, startup environment — ideal for someone who thrives on ownership,
continuous improvement, and building scalable systems while leading a team.
Responsibilities
Team Leadership & Performance
- Lead and manage a team of recruitment VAs across sourcing, coordination and back-end support
- Set clear KPIs and performance standards
- Conduct audits, quality checks, and performance reviews
- Train, coach, and upskill team members to improve capability and output
- Build a high-performance, accountable, and collaborative team culture
- Act as an escalation point and reduce reliance on the founder
- Take full ownership of tracking all active roles and projects, ensuring clear visibility on progress,
- candidate pipelines, and key updates across the team, and reporting on overall delivery status
regularly
Recruitment Delivery (Hands-On)
- Support sourcing, screening, and candidate management when required
- Oversee candidate communication, follow-ups, and coordination
- This is a player-coach role — you lead the team and step in when needed
Candidate Experience & Delivery Oversight
- Ensure a high-quality candidate experience across all touchpoints
- Maintain speed, responsiveness, and professionalism
- Ensure timely interview feedback and updates
- Support recruiters in maintaining consistent delivery flow
Systems, Process & Operations
- Build, refine, and optimise recruitment workflows, automations and SOPs
- Identify inefficiencies and implement scalable improvements
- Identify new tools and applications to eliminate manual task
- Ensure strong ATS hygiene and data accuracy
- Monitor pipelines, reporting, and team output metrics
Team & Business Contribution
- Support hiring and onboarding of future team members
- Contribute to scaling the recruitment function
- Help improve overall delivery performance and team output
VA Function
Inbox and calendar management for the founder
- Client Coordination
Attend client meetings and disseminate information to team members
Handle invoicing to clients, account reconciliation and other tasks related to business
Requirements
- Proven experience leading or mentoring recruitment or operations teams
- Background in a recruitment agency, with experience operating in scrappy, fast-paced startup or
- scale-up environments where processes are evolving — not just recruiting for startups, but
- working within them
- Strong understanding of candidate sourcing, screening, and recruitment workflows
- Proven experience in training, coaching, and upskilling team members
- Strong systems and process mindset (SOPs, workflow optimisation)
- Excellent communication and stakeholder management skills
- Highly organised with strong attention to detail confident managing performance and
- having direct conversations
- Strong time management across multiple priorities and time zones
- Tech-savvy and comfortable using ATS and AI-enabled tools
- Exposure to hiring for GTM, Sales, Strategy & Operations, Design recruitment
- Strong experience supporting US hiring (East and West Coast), ideally with direct experience
- working offshore for San Francisco-based SaaS startups
- Outcome-driven and proactive
- Strong leadership presence with high standards
- Comfortable pushing back and managing upward
- High EQ — able to coach, influence, and develop people
- Growth mindset — always looking to improve systems and performance
- Thrives in fast-paced, evolving environments
- Primarily night shift (PH time)
Typical start time: 12:00 MN or 1:00 AM
- Must be open to a schedule that overlaps with US and AU business hours
- Some flexibility may be agreed upon depending on team coverage
About the Company
- Work directly with a founder in a high-growth talent consultancy business
- High ownership and autonomy — your ideas will be implemented
- Opportunity to build and lead a team at scale
- Be part of a performance-driven, no-micromanagement culture
- Role:
- AOS - EG Team Manager
- Job Type:
- Full Time