Canada
1 month ago

Job Overview

Job Type
Full Time
Pay
Not disclosed

Job description

Location:
Canada
Work arrangement:
On-site

Role Summary

Lead VA (Night Shift) Full-Time | Remote

(Philippines)

We are hiring a Lead VA to take ownership of the recruitment delivery function within a fast-growing,

high-performance recruitment business.

  • This is a leadership-focused role where you will manage and oversee a team of recruitment VAs, ensuring
  • strong performance, structure, and consistency across all delivery activities. While you will have the
  • capability to step into sourcing, screening, and candidate management, this will be on a support basis

rather than a core responsibility.

You will be responsible for driving team performance, improving systems and processes, and ensuring

high-quality execution across all recruitment and back-end support functions.

This role operates in a fast-paced, startup environment — ideal for someone who thrives on ownership,

continuous improvement, and building scalable systems while leading a team.

Responsibilities

Team Leadership & Performance

  • Lead and manage a team of recruitment VAs across sourcing, coordination and back-end support
  • Set clear KPIs and performance standards
  • Conduct audits, quality checks, and performance reviews
  • Train, coach, and upskill team members to improve capability and output
  • Build a high-performance, accountable, and collaborative team culture
  • Act as an escalation point and reduce reliance on the founder
  • Take full ownership of tracking all active roles and projects, ensuring clear visibility on progress,
  • candidate pipelines, and key updates across the team, and reporting on overall delivery status

regularly

Recruitment Delivery (Hands-On)

  • Support sourcing, screening, and candidate management when required
  • Oversee candidate communication, follow-ups, and coordination
  • This is a player-coach role — you lead the team and step in when needed

Candidate Experience & Delivery Oversight

  • Ensure a high-quality candidate experience across all touchpoints
  • Maintain speed, responsiveness, and professionalism
  • Ensure timely interview feedback and updates
  • Support recruiters in maintaining consistent delivery flow

Systems, Process & Operations

  • Build, refine, and optimise recruitment workflows, automations and SOPs
  • Identify inefficiencies and implement scalable improvements
  • Identify new tools and applications to eliminate manual task
  • Ensure strong ATS hygiene and data accuracy
  • Monitor pipelines, reporting, and team output metrics

Team & Business Contribution

  • Support hiring and onboarding of future team members
  • Contribute to scaling the recruitment function
  • Help improve overall delivery performance and team output

VA Function

Inbox and calendar management for the founder

  • Client Coordination

Attend client meetings and disseminate information to team members

Handle invoicing to clients, account reconciliation and other tasks related to business

Requirements

  • Proven experience leading or mentoring recruitment or operations teams
  • Background in a recruitment agency, with experience operating in scrappy, fast-paced startup or
  • scale-up environments where processes are evolving — not just recruiting for startups, but
  • working within them
  • Strong understanding of candidate sourcing, screening, and recruitment workflows
  • Proven experience in training, coaching, and upskilling team members
  • Strong systems and process mindset (SOPs, workflow optimisation)
  • Excellent communication and stakeholder management skills
  • Highly organised with strong attention to detail confident managing performance and
  • having direct conversations
  • Strong time management across multiple priorities and time zones
  • Tech-savvy and comfortable using ATS and AI-enabled tools
  • Exposure to hiring for GTM, Sales, Strategy & Operations, Design recruitment
  • Strong experience supporting US hiring (East and West Coast), ideally with direct experience
  • working offshore for San Francisco-based SaaS startups
  • Outcome-driven and proactive
  • Strong leadership presence with high standards
  • Comfortable pushing back and managing upward
  • High EQ — able to coach, influence, and develop people
  • Growth mindset — always looking to improve systems and performance
  • Thrives in fast-paced, evolving environments
  • Primarily night shift (PH time)

Typical start time: 12:00 MN or 1:00 AM

  • Must be open to a schedule that overlaps with US and AU business hours
  • Some flexibility may be agreed upon depending on team coverage

About the Company

  • Work directly with a founder in a high-growth talent consultancy business
  • High ownership and autonomy — your ideas will be implemented
  • Opportunity to build and lead a team at scale
  • Be part of a performance-driven, no-micromanagement culture
Role:
AOS - EG Team Manager
Job Type:
Full Time

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