AI Automation Project Intern (TnS-OPS-Automation & Business Insights) - 2026 Start

AI Automation Project Intern (TnS-OPS-Automation & Business Insights) - 2026 Start at TikTok in Singapore.

Responsibilities

• As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
• Applications are reviewed on a rolling basis, so we encourage you to apply early.
• About the Team: The Automation Team works closely with Product, Engineering, Algorithms, Operations, and other departments to strategically drive moderation automation and AI initiatives and maximize impact and ensure goal attainment.
• -Support the planning and execution of AI automation initiatives that improve the efficiency, quality, and scalability of Trust & Safety operations.
• -Assist in designing, testing, and refining prompts for LLM-powered workflows and AI agent use cases.
• -Analyze operational and AI model performance data, including metrics such as precision, recall, leakage, overkill, and human review quality, to identify improvement opportunities.
• -Help evaluate prompt quality, business rules, and automation logic through experimentation and data analysis.
• -Build dashboards, reports, and visualizations to monitor AI adoption, operational efficiency, and automation performance.
• -Support pilot programs and A/B testing for new AI capabilities and summarize findings for stakeholders.
• -Collaborate with Product, Engineering, and Operations teams to gather requirements and coordinate project activities.
• -Document workflows, experiment results, best practices, and process improvements to support knowledge sharing across teams.
• -Research emerging trends in Generative AI, AI agents, and operational automation to identify opportunities for future innovation.

Requirements

• -Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, Data Science, Artificial Intelligence, Engineering, Business Analytics, or a related field.
• -Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.
• -Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams.
• -Ability to manage multiple tasks in a fast-paced environment with strong attention to detail.
• -Demonstrated interest or hands-on experience with Large Language Models (LLMs), Generative AI, AI agents, or Machine Learning applications.
• -Familiarity with prompt engineering, prompt evaluation, or AI workflow design through coursework, personal projects, hackathons, or internships.
• -Understanding of AI evaluation concepts such as precision, recall, hallucination, leakage, overkill, or model performance metrics is a plus.

Preferred Qualifications

• -Experience using APIs, workflow automation tools, or AI development platforms.
• -Knowledge of data analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI, or Python).
• -Interest in Trust & Safety, content moderation, risk management, or large-scale online platform operations.
• -Exposure to Retrieval-Augmented Generation (RAG), agentic AI frameworks, or AI evaluation frameworks is an advantage.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.