Agency Operations Graduate (TikTok Local Services) - 2027 Start

Agency Operations Graduate (TikTok Local Services) - 2027 Start at TikTok in Jakarta, Indonesia.

Responsibilities

TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.

With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.

• We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
• Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Source and onboard high-potential agencies in Indonesia local services. Drive outreach, partnership setup, and basic operations.
• Support agency ramp-up and growth. Provide hands-on guidance across content, supply, and campaigns.
• Track key metrics and business performance. Spot issues early. Turn insights into actions and close the loop.
• Partner with cross-functional teams (Product, Strategy, Marketing, Data, etc.). Execute projects and deliver growth.
• Stay close to the Indonesia agency landscape. Capture trends and learnings. Build playbooks and scalable best practices.

Requirements

• Individuals who are completing or have recently completed a Bachelor's or Master's degree degree in business management, operations or a related discipline.
• Interest in local services / O2O and platform operations.
• Strong communicator and collaborator. Able to build trust externally and align stakeholders internally.
• Data-driven mindset. Solid analytical basics (metric breakdown, problem diagnosis, retrospectives).
• Proficiency in English is required to communicate with internal stakeholders based in English-speaking markets, where English is a primary working language.

Preferred Qualifications

• High ownership and strong self-motivation. Comfortable in a fast-paced, ambiguous environment.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.