Accountmanager regio Zuid West

Role Summary

As an Account Manager for the South West region at Securitas, you are responsible for building, maintaining and further developing sustainable customer relationships within the safety and security domain. You are a strategic discussion partner for your customers and ensure that their security issues, risks and changing needs are translated into appropriate solutions and services.

In this role the emphasis is not on traditional sales, but on creating long-term partnerships. You get to know your customer organization well, actively listen to their challenges and think about how security risks can be managed and security objectives can be achieved.

Your customer portfolio includes a wide variety of customers from different segments in the area from South Holland to West Brabant. A turnover guideline of 9 to 10 million euros applies to this role.

You are also busy with

Building and maintaining strong relationships with internal and external stakeholders

Identifying risks, developments and opportunities within the customer environment and translating these into concrete solutions.

Carrying out analyzes of customer needs and developing account strategies that contribute to customer satisfaction, continuity and growth.

Further developing existing customer contracts through a consultative approach.

Realizing retention, cross- and upsell based on the customer's needs.

Budgeting, indexing, customer analysis and reporting (

Conducting tactical and strategic customer consultations.

Drawing up, implementing and safeguarding account plans.

Identifying and developing new business opportunities within your network and region.

You don't do this alone. You work together with others, such as the Operations Branch Managers, colleagues from various service lines within our organization. You are the face of Securitas for these clients and ensure that collaboration with both customers and internal teams runs smoothly. You intensify and further develop relationships. You act proactively, prevent problems where possible and ensure that issues are resolved quickly and adequately. Thanks to your strong relationship management skills, knowledge of the security domain and genuine interest in the customer, you know how to build a bond of trust that goes beyond daily services.

Requirements

• HBO working and thinking level.
• 3 to 5 years of experience in account management, relationship management or a similar customer-oriented commercial position.
• Experience with consultative selling, stakeholder management and developing long-term customer relationships.

Demonstrable experience in the safety domain (safety and security)

• Strong analytical skills and the ability to translate customer needs and risks into appropriate solutions.
• Driven, enterprising and able to independently identify and seize opportunities.
• Solution, service and results oriented.
• Strong communication skills and a natural ability to build relationships on different levels.
• Team player who works effectively with internal and external stakeholders.
• Actively contributes to optimizing the quality of service and customer satisfaction.

Benefits

• Preferably 32-40 hours per week
• 28 vacation days (proportionately)
• Lease car, laptop and telephone
• Career opportunities
• Development opportunities: choose from more than 150 courses
• Good pension scheme

8% holiday allowance and participation in Securitas' Employer benefits program with great discounts on, for example, your health insurance, but also on hotel stays or fun outings in the Netherlands.

About the Company

Securitas' mission is to transform this ever-changing world into a safer place to live and work. We put our clients first, with attention to our employees and decision-making based on data.

As a knowledge leader within the security market, Securitas ensures that security for its clients is guaranteed today and in the future. Every day, together with your colleagues, you contribute to the security solutions of the future. Are you ready to make a difference and build a safer world?