Account Director

Role Summary

WHAT DOES AN ACCOUNT DIRECTOR DO?

Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans to clients. Counsel client on effective marketing strategy based on research and best practices to meet the clients’ needs and objective. Ultimately accountable to the senior level client, provide advice and maintain relationship addressing concerns or needs and developing additional opportunities. Provide clients with research, analytical metrics and strategic insight to develop and present effective solutions. Oversee and lead the development of the entire campaign and project plans. Oversee the delivery and financial impact on budget, target goals and objectives with the client. Research, develop and collaborate with other Account Directors, EVERSANA INTOUCH departments and agency partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH.

Provides strategic leadership in developing and leading strategic and tactical interactive marketing plans to clients.

Counsels clients on effective marketing strategy based on research and best practices to meet the clients’ needs and objectives.

Ultimately accountable to the senior level client, provides advice and maintains relationships addressing concerns or needs and develops additional opportunities.

Provides clients with research, analytical metrics and strategic insight to develop and present effective solutions.

Oversees and leads the development of the entire campaign and project plans.

Oversees the delivery and financial impact on budget, target goals and objectives with the client.

Researches, develops and collaborates with other Account Directors, EVERSANA INTOUCH departments and agency partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH.

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

All other duties as assigned

Requirements

• 8+ years of related experience: client service, agency, pharmaceutical, healthcare preferred
• Expertise in digital, media and technology marketing and advertising
• Bachelor's degree required; Business, Marketing, Journalism, Communications
• Proven results with managing creative concept to delivery
• Proven leadership and mentoring skills; Responsible for account staff team development
• Demonstrated track record of business development results from strong client relations
• Proven ability to manage teams of people in cross functional roles across the organization
• Strategic skill and strong business acumen
• Proven negotiation skills
• Creative thinker with analytical skills
• Ability to collaborate effectively at all levels and functions internally with Intouch and externally with clients and agency partners
• Strong and applied understanding of digital development and processes
• Demonstrated problem solving skills
• Strong written, presentation and verbal communication skills
• Excellent interpersonal skills
• Travel required

OUR CULTURAL BELIEFS

• Patient Minded I act with the patient’s best interest in mind.
• Client Delight I own every client experience and its impact on results.
• Take Action I am empowered and empower others to act now.
• Grow Talent I own my development and invest in the development of others.
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
• Embrace Diversity I create an environment of awareness and respect.
• Always Innovate  I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA . Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA .

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA ’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA ’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA . The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at .

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EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA ®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

About the Company

HOW WE WORK

EVERSANA AI Agency is the first end-to-end Gen AI platform purpose-built for life sciences commercialization. Powered by Google Cloud, Gemini, Vertex AI, and the Orchestrate Omnichannel Operating System — integrating GrowthLoop, Snowflake, Iterable, Aprimo, and a growing ecosystem of pharma media and CRM partners — we enable brands to move from insight to activation at a speed and precision that was not previously possible.

EVERSANA AI Agency runs on a sprint-based model. Each engagement begins with a configuration phase where brand standards, claims, content logic, and channel templates are built into the platform. Once that foundation is set, production runs in continuous cycles — signal, content generation, review, and deployment — all within the platform. The brand intelligence loaded once carries forward, so every cycle builds on the last rather than starting over. Each cycle begins with a signal phase. The Data & Analytics function captures and structures that signal — audience data, competitive reads, channel performance. The Brand Strategist interprets it through a brand lens, decides what it means, and updates the message map that governs the cycle's content. That map is the strategic input the rest of the pod produces against.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.