Account Coordinator (Performance Marketing Agency)

Role Summary

This job posting is available in English and Canadian French. Please scroll down for the French version.

Cette offre d’emploi est disponible en anglais et en français (Canada). Veuillez faire défiler pour la version française.

Remote - U.S. & Canada Only | Full-Time

Vous vous épanouirez ici si

✅ Vous avez un souci du détail presque obsessionnel et respectez les échéances.

✅ Vous aimez être la personne qui garde les projets organisés et sur la bonne voie.

✅ Vous voyez l’IA comme un outil puissant, pas comme une menace.

✅ Vous êtes proactif·ve, collaboratif·ve et motivé·e à progresser.

Ce rôle risque d’être plus difficile pour vous si :

❌ Vous avez besoin de directives constantes.

❌ Vous attendez que quelqu’un d’autre règle les problèmes.

❌ Vous voyez la rétroaction comme une critique plutôt qu’une occasion de progresser.

À propos de Level

Nous sommes une agence de marketing de performance propulsée par l’IA — conçue pour la précision, bâtie pour évoluer et guidée par une approche scientifique. Chez Level, nous combinons stratégie, médias, création et intelligence artificielle afin de générer des résultats mesurables. À chaque fois. À grande échelle.

Nous avons été reconnus parmi les meilleurs lieux de travail à Pittsburgh et classés dans la liste Inc. 500 des entreprises à la croissance la plus rapide. Nos clients évoluent dans plusieurs secteurs : commerce électronique, B2B, éducation, santé et plus encore. Notre équipe? 100 % à distance, hautement collaborative et motivée par l’impact.

Votre rôle (et votre impact)

En tant que coordonnateur·trice de comptes , vous contribuerez à garder les mandats clients organisés, efficaces et en constante progression. Vous travaillerez étroitement avec les gestionnaires de comptes et les équipes internes afin de suivre les projets, soutenir la communication et assurer le bon déroulement des opérations.

• Monitor the progress of projects, manage deadlines and organize client deliverables
• Take clear, actionable notes during internal and client meetings
• Support the monitoring of the rhythm of campaigns and the management of mandates
• Communicate with customers to share updates and gather feedback
• Learn the basics of major platforms (Google Ads, Meta, LinkedIn Ads, HubSpot, etc.) to support strategy and execution
• Prepare and compile performance reports with the support of the media team
• Help identify growth opportunities for customer accounts
• Stay on top of trends and best practices in performance marketing
• Collaborate closely with internal teams to ensure alignment with client objectives
• Complete relevant certifications and training to deepen your skills

Responsibilities

You’ll thrive here if

• ✅ You’re obsessed with details and deadlines.
• ✅ You love being the glue—keeping projects tight, organized, and on track.
• ✅ You see AI as a toolkit, not a threat.
• ✅ You’re proactive, collaborative, and hungry to grow.
• And you’ll struggle here if
• ❌ You need constant direction or follow-up.
• ❌ You wait for someone else to solve the problem.
• ❌ You view feedback as criticism instead of fuel for growth.

About Level

• We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale.
• We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients span ecommerce, B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven.

Your Role (and Impact)

As an Account Coordinator , you’ll help keep client engagements organized, efficient, and forward-moving. You’ll partner closely with Account Managers and cross-functional teams to track progress, support communication, and keep the engine running smoothly.

You’ll

• Track projects, manage timelines, and organize client deliverables
• Take clear, actionable notes during client and internal meetings
• Assist with campaign pacing and retainer tracking
• Communicate with clients to share updates and gather feedback
• Learn the basics of key platforms (Google Ads, Meta, LinkedIn Ads, HubSpot, etc.) to support strategy and execution
• Create and compile data reports with guidance from media team
• Support the team in identifying account growth opportunities
• Stay on top of performance marketing trends and best practices
• Collaborate closely with internal teams to ensure work aligns with client goals
• Complete relevant certifications and training to deepen your knowledge

Requirements

Must-Have Experience

• 1–2 years of experience in a digital agency or performance marketing setting
• Basic understanding of paid advertising platforms (Google, Meta, LinkedIn, etc.)
• Strong verbal and written communication skills
• Exceptional organization and time management skills
• Proficiency in Google Suite (Sheets, Docs, Slides)
• Enthusiasm for learning and growing in a digital marketing career
• Comfort working with cross-functional teams in a fast-paced, remote environment

Nice-to-Have Experience

• Exposure to tools like Google Analytics, HubSpot, or ClickUp
• Familiarity with Looker Studio or similar reporting tools
• Some hands-on experience with campaign reporting or QA
• Understanding of project coordination in a client-facing environment
• AI Expectations
• At Level, AI is a skillset—not a shortcut. In this role, you’ll be expected to:
• Use tools like ChatGPT, Midjourney, and Perplexity to improve how you work
• Share your prompts, process improvements, and ideas with the team
• Experiment regularly and refine your workflows over time
• Embrace discomfort as part of the learning process
• Apply AI tools to increase your speed, clarity, and creativity—not to replace thoughtful work
• Our Core Values
• No Ego, All In

We don’t do “that’s not my job.” We win together.

Better Every Day

• We want the feedback—even when it stings.
• Relentless for Results
• Activity is nothing without outcomes.

Driven by Truth

We challenge assumptions and follow the data.

• 1 to 2 years of experience in a digital agency or performance marketing
• Basic understanding of paid advertising platforms (Google, Meta, LinkedIn, etc.)
• Excellent written and verbal communication skills
• Excellent organization and priority management
• Mastery of the Google suite (Sheets, Docs, Slides)
• Motivation to learn and grow in a career in digital marketing
• Ability to collaborate with multidisciplinary teams in a fast-paced, remote environment
• Advantages
• Experience with tools like Google Analytics, HubSpot or ClickUp
• Familiarity with Looker Studio or other data visualization tools
• Experience with campaign reporting or quality assurance (QA) processes
• Understanding of project coordination in a client-oriented environment
• AI expectations
• At Level, AI is a skill — not a shortcut. In this role, you will:
• Use tools like ChatGPT, Midjourney and Perplexity to improve your efficiency
• Share your prompts, process improvements and ideas with the team
• Experiment regularly and evolve your working methods
• See discomfort as a normal part of the learning process
• Using AI to Improve Your Speed, Clarity, and Creativity — Without Replacing Strategic Thinking
• Our core values
• Without ego, all involved

There is no “that’s not my job”. We win together.

Improve yourself every day

We want feedback — even when it's hard to hear.

Obsessed with results

Activity alone is not enough. Results matter.

Guided by the truth

We question assumptions and follow the data.

Advantages and benefits

At Level, we support our teams in the United States and Canada with benefits designed to promote flexibility, well-being and long-term growth.

• Full telecommuting in the United States and Canada, monthly home office allowance and summer Fridays
• Generous time off, including unlimited time off (US), competitive vacation (Canada), and parental and family leave options
• Comprehensive benefits, mental health support, and company-paid disability and life insurance
• Employer contributions in retirement (401(k) in the United States, RRSP matching contribution in Canada)
• Quarterly performance reviews and career advancement opportunities
• Teleworking first

This position is open to residents of the United States and Canada. We are unable to sponsor visas at this time.

Level is built on inclusion

• We are committed to diversity, equity, inclusion and belonging (DEIB). Level is proud to be an equal opportunity employer — we celebrate what makes you unique.
• $45K - $65K USD (U.S.-based candidates)
• $55K - $75K CAD (Canada-based candidates)
• We’re Not Looking for Employees. We’re Looking for Builders.

Level Agency is looking for a detail-driven, curious, and energized Account Coordinator ready to support high-impact digital marketing campaigns. You’ll be part of a collaborative, fast-moving team that blends performance, precision, and client partnership. This is a role for someone who’s ready to learn fast, stay organized, and use every tool (including AI) to make work smarter—not just harder.

• This Isn’t for Everyone.
• We’re building something rare: a place where growth, truth, and high performance go hand-in-hand.
• 45 000 $ à 65 000 $ USD (candidats basés aux États-Unis)
• 55 000 $ à 75 000 $ CAD (candidats basés au Canada)
• Nous ne cherchons pas simplement des employés. Nous cherchons des bâtisseurs.
• Level Agency est à la recherche d’un·e coordonnateur·trice de comptes organisé·e, curieux·se et motivé·e pour soutenir des campagnes de marketing numérique à fort impact.
• Vous rejoindrez une équipe collaborative et dynamique où performance, précision et partenariat avec les clients sont au cœur de notre travail.
• Ce rôle est idéal pour quelqu’un qui veut apprendre rapidement, rester structuré et tirer parti de tous les outils disponibles — y compris l’IA — pour travailler plus intelligemment, pas seulement plus fort.
• Ce poste n’est pas pour tout le monde.
• Nous bâtissons quelque chose de rare : un environnement où croissance, transparence et haute performance vont de pair.

Benefits

• At Level, we support our people across the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth.
• Fully remote across the U.S.
• & Canada, plus monthly WFH stipend and Summer Fridays
• Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options
• Comprehensive health benefits, mental health support, and company-paid disability & life coverage
• Employer retirement contributions (401(k) in the U.S., RRSP match in Canada)
• Quarterly performance reviews and career advancement opportunities
• Remote First

This role is open to U.S. and Canada residents. We are unable to sponsor visas at this time.

Level Is Built on Inclusion

We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background.

Additional Information

Click below and submit your resume. You’ll also be asked a few thoughtful questions—take your time. We care more about your thinking than your pedigree.

Let’s build something together.

Télétravail — États-Unis et Canada seulement | Poste à temps plein

Click below to submit your CV. You'll also answer a few questions — take your time. We're more interested in how you think than what companies you've worked at.

Let's build something together.