Job Overview

Job Type

Full Time

Pay

Not disclosed

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Job description

Location:: Brazil
Work arrangement:: On-site

Role Summary

We are Quality Digital! Find out more about us:
A phrase that defines us - We are experts in IT solutions and passionate about innovation! 🚀
To infinity and beyond - We are #withoutborders. Our team is spread across Brazil and the world 🌎

Our culture - Even though we are far apart, we are together 🧡 We have ceremonies to be closer, share knowledge and stay up to date with the latest news about our company!

We are diverse - One of our commitments is to make the company an increasingly diverse, inclusive and respectful environment, valuing and promoting plurality. Therefore, here we have space for everyone, regardless of race, gender, age, sexual orientation, religious belief or disability. 🏳️🌈👩🏾🦽

Our objective - Enhance our customers' businesses through innovative and sustainable solutions. Would you like to come with us on this one? 🎯

Basic knowledge in

Windows;
Active Directory;
Certificate Services;
Cluster and NLB;
IIS;
Terminal Server;
Computer Networks;
Information Security;
Exclusive vacancy for People with Disabilities/PcD

NOTE: Hey! If you do not meet all the vacancy requirements, we invite you to apply anyway, ok? We will carefully analyze your profile considering all your qualifications 😉

Responsibilities

What will your daily life be like?
Responsible for providing support to users through telephone, remote or in-person support, as well as recording incidents, in order to promote the analysis and handling of calls, escalating them to resolving groups, if necessary;
Calls related to operating systems, software, hardware, networks and Office Package, database, printers and peripherals, in addition to technical demands related to services, security and products;
Provide technical support ensuring high availability and performance of customer platforms, and when necessary, guide and train users.

Requirements

An agile and efficient person.

Benefits

What you will find here

An environment conducive to learning and professional growth 🎯
Performance assessment and feedback, aiming for the continuous development of our people 📊
Food and/or meal voucher for your grocery shopping and meals 🍴
Medical and dental assistance to keep you and your family in good health 💙
Agreement with pharmacies for discounts on medicines 💊
Childcare assistance in accordance with current policy 🍼
Gym agreement to encourage you to exercise 🤸♀️🤸♂️
Partnership with SESC for varied cultural and leisure programs ✈
Partnerships for your language studies, technology and course platform 📚
Payroll loan with attractive rates + financial education program💰
Corporate University and knowledge trails with diverse technology content, soft skills, market trends and much more 👨💻
Referral Program with the possibility of prizes and bonuses 🎁
Group life insurance ⛑