Description: Are you passionate about safety and ready to drive meaningful change at a global scale? Join our team as a Senior Workplace, Health, and Safety (WHS) Program Manager and play a pivotal role in protecting the people who power Amazon's worldwide operations. In this role, you'll serve as a trusted safety partner to global directors and senior regional leaders, ensuring world-class safety standards for Information Technology (IT) team members across Amazon's global network. Through regular site visits, you'll stay closely connected to the daily realities of our frontline technicians, translating those insights into impactful regional and global safety programs. You will own and drive safety programs from inception through implementation, lead rigorous incident investigations to uncover root causes, and develop corrective actions that prevent recurrence. You'll also design and execute safety campaigns that embed a culture of ownership and accountability across the business. Collaborating cross-functionally with Operations, Engineering, HR, and beyond, you'll scale successful safety initiatives and help cement Amazon's reputation as an industry safety leader. Key job responsibilities
- Own and drive safety programs from inception through global implementation, delivering measurable risk reduction outcomes across Amazon's worldwide network
- Solve complex safety challenges faced by IT employees, including work at heights, hazardous energy, and battery safety, developing scalable solutions that reduce risk across the organization
- Serve as a trusted safety partner to global directors and senior regional leaders, aligning on strategic priorities and tracking progress against goals through narrative papers and business reviews
- Conduct regular site visits to distribution centers, sortation facilities, and delivery stations to personally observe safety practices, gather frontline feedback, and identify opportunities for improvement
- Develop and update regional and global safety standards, protocols, and training materials informed by site visit insights, driving consistent, best-in-class safety performance
- Lead comprehensive incident investigations, rapidly identifying root causes and implementing corrective actions to prevent recurrence and share learnings globally
- Monitor safety metrics, analyze trends, and present data-driven recommendations to senior leadership on priorities and investment areas A day in the life Your day might begin with check-in calls with regional leaders across Europe to discuss emerging issues and align on priorities. You'll then join a global project call to review a battery end-of-life management narrative with teammates worldwide. In the afternoon, you lead an incident investigation, reviewing footage, interviewing witnesses, and mapping root causes. You may also partner with field leaders on action plans, design safety features for new equipment, or close the day analyzing a global safety dashboard to prepare data-driven recommendations for senior leadership. About the team The global WHS OpsTech Solutions team partners closely with Amazon's IT function, working to identify safety improvement opportunities by staying closely connected to the daily realities of our frontline technicians and end users. We collaborate cross-functionally to create policies, drive standardization, and enhance hardware, all with the goal of continuously improving procedural safety across the organization. By remaining grounded in the experiences of our workforce, we develop targeted solutions that protect our people and empower them to work safely. It's a dynamic, solutions-oriented group where we leverage our technical expertise and business acumen to make a real impact. Basic Qualifications
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience with increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations
- Bachelors degree, or equivalent, in engineering, safety, environmental, or equivalent field of study
- NEBOSH, IOSH, CHMM, ASP, CSP, or CIH certification Preferred Qualifications
- Master's degree
- Experience leading process improvements
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Knowledge of SQL at the intermediate level
- Experience in technical writing in a relevant field
- Experience supporting or working in IT, IT Equipment, Data Centers, or related fields.
- Knowledge of regulatory requirements and the ISO 45000 and ISO 45001 standard
- Experience working in a fast-paced, rapidly changing operations environment
- Experience working within a global company, with multi-country responsibilities
- Generative Artificial Intelligence (GenAI) Fluency Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
