Program Manager, EU Inbound & Inventory Placement Operations Job ID: 10454680 | Amazon EU Sarl Description At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results. The Amazon University Talent Aquisition Team (AUTA) is looking for ambitious graduates to join us at the heart of our core consumer business. Amazon Merchant Services covers all third party merchants' activity related to selling on Amazon as well as the specific services and products we offer to help develop and grow these sellers. As a Program Manager you will have responsibility for the growth of Amazon's third party merchants across a variety of different product categories and from different countries. Key job responsibilities
- Facilitating relationships with third party partners and internal customers
- Identifying operational gaps in new offerings and proposing operational requirements for new projects
- Resolving customer impacting issues with technology teams
- Interfacing with business and technical customers, gathering requirements and producing data-driven analysis; partnering with internal teams to support new products or functionality post launch
- Developing metrics for assessing performance and trends
- Conducting dive deeps in all areas of your product responsibilities
- Demonstrating significant annual efficiency improvements A day in the life Basic Qualifications - Experience in program or project management - Experience developing and tracking team and project-related metrics - Experience optimizing previously defined processes - Prior experience working as a process optimization program manager, delivering quantifiable team efficiencies - Experience leading the design, development and/or implementation of new business processes or programs Preferred Qualifications - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
