Manager Banking Business Transformation Consulting Team Location: Luxembourg, LU Company: Deloitte Luxembourg Job Function: Consulting Services Seniority: Manager levels Contract Type: Open-term Your future team The world of Banking and Capital Markets is undergoing one of its most profound transformations in decades. Rising client expectations, digital-native competitors, Artificial Intelligence, and an evolving regulatory landscape are fundamentally reshaping how banks operate and create value. Our Banking Business Transformation team sits at the intersection of strategy and execution. We don't just help banks envision their future, we stay with them through the complexity of making it real, working shoulder to shoulder with clients across the full transformation journey. Our work spans the entire banking value chain, retail and corporate banking, capital markets, and wealth management, supporting leading financial institutions in rethinking their offering: designing new client value propositions, targeting new customer segments, reimagining service models, modernizing technology, and redesigning operating models for sustainable growth. As part of Deloitte's global network, we bring world-class sector expertise, proprietary methodologies, cutting-edge technology alliances, and deep cross-border experience to our clients in Luxembourg and beyond. The advantages of joining us
- Strategy meets execution, every day. This role uniquely bridges high-level strategic transformation advisory and hands-on transformation delivery.
- Depth in Banking, breath of topics. You will work across the full spectrum of banking transformation, helping clients design scalable, client-centric operating models and new value propositions.
- Real ownership, real impact. As a Manager, you will take meaningful ownership of workstreams, client relationships, and team development from day one, directly driving outcomes for both clients and the practice. How you'll contribute to our success
- Business transformation design
- Collaborate with senior client stakeholders to clarify strategic ambitions and shape transformation portfolios, following an "Imagine, Deliver, Run" approach connecting strategy to execution.
- Co-create future business and operating strategies across channels, products, and organizational structures, translating strategic choices into actionable roadmaps.
- Support banks in rethinking their wealth management offering, defining value propositions, identifying emerging client segments, evaluating advisory and digital technologies, and structuring scalable operating models. Transformation delivery and execution
- Bridge strategy and implementation by structuring workstreams, defining milestones, managing interdependencies, and steering delivery governance.
- Contribute to process reengineering and operations transformation projects, integrating digital tools, automation, and AI capabilities.
- Translate recommendations and diagnostics into clear business requirements, functional specifications, and user stories for technology, data, and change management teams. AI and Digital innovation
- Work with Deloitte's multidisciplinary teams to identify, design, and deploy AI and analytics use cases generating tangible business value.
- Engage with Generative AI applications in banking, intelligent automation, AI-assisted advisory, personalized engagement, anchoring recommendations in business viability and responsible AI principles.
- Support private banks in reshaping how they interact with their clients digitally, reimagining the client journey across touchpoints, from onboarding and portfolio reporting to advisory interactions, helping institutions deliver more seamless, personalized, and differentiated digital experiences. Client engagement and communication
- Conduct structured research and analysis to build a rigorous evidence base for strategic and operational recommendations.
- Facilitate client workshops, design sprints, and steering committees, ensuring impactful communication at management and board level.
- Build trusted relationships with senior stakeholders, positioning yourself as a credible thought partner who understands both strategy and operational realities. Team and practice development
- Coach and mentor junior team members, fostering a collaborative, high-performance culture.
- Contribute to practice growth through knowledge-sharing, thought leadership, proposal development, and methodology refinement. Your skills
- Academic background
- You hold a Master's degree in Finance, Engineering, Economics, Management, or a related field. Professional experience
- You have approximately 5 years of relevant experience in consulting and/or banking, with a strong track record in financial services.
- You have solid knowledge of banking business models across wealth management, retail, corporate banking and/or capital markets.
- You have proven experience in strategy consulting and/or transformation delivery, including operating model design, process reengineering, and change management.
- Experience with AI, data, or digital transformation in banking is a significant asset. Consulting and delivery skills
- You are comfortable operating at the strategy-execution interface, able to think at a high level and zoom into operational detail without losing sight of the bigger picture.
- You have strong analytical and structured problem-solving capabilities, able to synthesize complex information into clear, actionable insights.
- You are proficient in project management, familiar with Agile methodologies, and experienced in large-scale transformation governance.
- You produces high-quality deliverables, from executive presentations to functional specifications, and communicates with clarity and impact at all levels. People and Leadership
- You are an experienced people developer with demonstrated talent management capabilities, including coaching, mentoring, and growing junior team members.
- You are skilled at engaging and influencing diverse stakeholders with a collaborative, solutions-oriented approach.
- You thrive in dynamic, multicultural environments with an entrepreneurial mindset and comfort with ambiguity. Language skills
- English: Full professional proficiency (mandatory).
- French or German: Full professional proficiency (mandatory).
- Additional languages are an asset. Interested? Please submit your resume in English Get to know more about Deloitte; LinkedIn page (#DeloitteLU), Instagram page, YouTube page or website. With more than 2,600 employees and 98 nationalities, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 75 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network. Requisition ID: 13950
