The Stepstone Group Belgium NV - 1070 ANDERLECHT - Belgium
Your function consists in supporting the Customer Service in diverse missions:You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. Here you look at the possibilities to provide a solution for your contact personYou advise customers and are in contact with them by phone and emailYou take care of the customer follow-up from A to ZYou monitor and analyze the performance and also help prepare itYou prepare presentations for customer meetingsYou support us in several ongoing projects You are pursuing a Graduate, Bachelor's or Master's degree. If your studies have a logistics background, that's a plusYou are a team player and are naturally helpfulYou have a problem-solving ability and can handle certain situations creativelyYou can work fluently with the MS Office package, good excel skills are appreciatedYou have strong communication skills in English and Dutch; French is a plusAnd... last but not least: You are sociable, stress resistant and you possess a healthy dose of humor.We are looking forward to receiving your application by email (please mention the exact title of the position).