Where fine dining meets nightlife, and leadership meets legacy. Concept&Partners is an independent hospitality group based in Luxembourg, known for developing venues with a strong identity, combining dining, experience and lifestyle.The group stands out for its entrepreneurial approach, high operational standards and its ability to create concepts that have a lasting impact on the local market. Among them, HITCH stands as a flagship, a venue where premium dining and vibrant nightlife come together in a unique, high-energy environment. Your role As General Manager, you are responsible for the overall performance of the venue, both operationally and financially. Your main responsibilities include:
- Oversee daily operations across all functions: service, purchasing, staffing, cost control and supplier management
- Lead, structure and develop a large, multicultural team with high standards and strong engagement
- Drive overall performance: monitor KPIs, manage budgets, control costs and ensure profitability (GOP)
- Ensure a consistent, high-level guest experience across all service periods, from lunch to late-night
- Coordinate and oversee key events, ensuring flawless execution and premium positioning
- Work closely with internal teams (marketing, HR, finance) to align operations with group strategy
- Contribute to the venue's visibility and positioning, including social media direction in collaboration with the marketing team
- Ensure full compliance with hygiene, health and safety regulations Your profile
- Significant experience in a similar leadership role, ideally in a high-volume, fast-paced environment
- Strong operational expertise combined with solid financial understanding
- Proven ability to lead and structure large teams
- Comfortable in demanding, high-expectation environments
- Clear leadership style: hands-on, structured and solution-oriented
- Fluent in English; additional languages (French, German or Luxembourgish) are a plus
- Strong sense of ownership and accountability What we offer
- A key leadership role in one of Luxembourg's most visible hospitality venues
- A competitive salary package aligned with the level of responsibility
- Group benefits (health, perks, discounts)
- Ongoing development opportunities within Concept&Partners
- Real career progression opportunities across the group
